We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,648 reviews.
very good service, fast delivery,would use again
21/01/14
Excellent serves would use again
21/01/14
Brilliant news!!
thanks
20/01/14
Easy to use, easy to track, very reasonable rates, quick collection. Cannot find any fault
20/01/14
Fantastic news!!
Parcel picked up at the correct time and delivered to Australia in a week. Slightly damaged outside but the contents intact. Trackable
20/01/14
It's great to see you are so pleased with our own International service :-)
Very happy with the serice, only issue was didn't get a guid to when the courier was collection the parcel
20/01/14
Excellent as always.
20/01/14
Courier have collected and lost my parcel.......totally unacceptable!!!!
20/01/14
Our Response: I am sorry to read that your item has gone missing in transit. Please contact our dedicated online support team who will look into this further for you.
twice Courier said they had missed collections but I can't see how as we are open 8.30-5.30 every day. I had to take the parcel to citylin
20/01/14
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them.
Parcel received on time keep up the good work. Thank you.
20/01/14
no comment
20/01/14
no comment
20/01/14
Fab as usual
20/01/14
no comment
20/01/14
no comment
20/01/14
no comment
20/01/14
i sent two parcels and labeled them up correctly as usual and you have sent them both to the wrong destination.
20/01/14
Our Response: We don't put the labels on so how can that be our fault?
no comment
20/01/14
no comment
20/01/14
no comment
20/01/14
no comment
20/01/14
very good service thanks
20/01/14
Perfect
20/01/14
No comment left by this customer.
20/01/14
An idea of what time the package would be picked up would make me use the service more often.
20/01/14
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No good service, sorry but i not use this page next time
20/01/14
No comment left by this customer.
20/01/14
No comment left by this customer.
20/01/14
You were very very cheep but I received no emails on the status of my parcel nor a time for collection/delivery
20/01/14
Our Response: As explained we have an anytime collection window during the working day, full tracking is available via our website and delivery can be anytime too.
Great service at a great price
20/01/14
well good.
20/01/14
No comment left by this customer.
20/01/14
Everything worked seamlessly....will definitiely use again!
20/01/14
Fantastic news, Thank you very much :-)
Pleased with service many thanks
20/01/14
No comment left by this customer.
20/01/14
No comment left by this customer.
20/01/14
No comment left by this customer.
20/01/14
No comment left by this customer.
20/01/14
No comment left by this customer.
20/01/14
No comment left by this customer.
20/01/14
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