We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,922 reviews.
No comment left by this customer.
13/01/14
This number i
13/01/14
the last time I used you in the autumn, the parcel to be picked up from PL14 4HW was never picked up, but the money came out of my account??
13/01/14
Please contact our dedicated online support team via the "support" section of your account who will gladly look into this for you.
Great service, would certainly use the service again.
13/01/14
Your pricing is very competitive but some of my consignments weigh up to 40 kgs. i would be useful if you deal with heavier parcels
13/01/14
We do via DX Freight.
The parcel was received completely battered and the product sent was broken
13/01/14
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Great service
13/01/14
No comment left by this customer.
13/01/14
Very prompt service, easily setup and completed via website
13/01/14
No comment left by this customer.
13/01/14
Easy to do and a great price. Pickup as requested and next day delivery without hassle. Thanks
13/01/14
Great service as always!
13/01/14
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
This is the second parcel that I have never received!!!!!
13/01/14
Our Response: Tracking shows 07-01-2014 16:41 London Central Depot Collection attempted - parcel not available
No comment left by this customer.
13/01/14
fast collection and delivery too.
13/01/14
Excellent and relible A++++++
13/01/14
Fantastic news, Thank you very much :-)
Very poor, watch out for the extra charges. Still made to pay after offering proof, using less and less !
13/01/14
excellent service as always, easy to use, parcel picked up and delivered on time
13/01/14
Fantastic news!!
excellent first experience on shipping two boxes to the USA. I will use you again.
13/01/14
Very quick and very detailed tracking. Only the collection time could have been a bit more specific than "any time"
13/01/14
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
13/01/14
Very pleased with your service, it was collected at a reasonable time, and delivered as requested by the next day.
13/01/14
No comment left by this customer.
13/01/14
After several items have been sent via Parcel Monkey I'm satisfied with the service. AM/PM pick up would be an improvement but overall happy
13/01/14
i will not be using your services again.
13/01/14
Our Response: Why do you say that?
.
13/01/14
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
the service was excellent and the price was excellent
13/01/14
Excellent ;-)
I chose parcel force as it said no label needed printing off. After ordering I was told label did need printing off by person sending item.
13/01/14
No comment left by this customer.
13/01/14
Very good, simple and easy process
13/01/14
no problems at all
13/01/14
very impressed with service - simple booking procedure, great service from collection to delivery. Excellent - will use you again.
13/01/14
great
13/01/14
Great service, very competitive and parcel delivered without issues on time, thank you
13/01/14
Very good service and the website is easy to use
13/01/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
