We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,797 reviews.
really good service - thank you
29/01/14
no comment
29/01/14
no comment
29/01/14
no comment
29/01/14
I have used Parcel Monkey Several times and each time the reliability has been excellent
29/01/14
excellent service colletected and delivered all in 24 hours cheap and very easy to do on line thank you all at parcel monkey
29/01/14
no comment
29/01/14
i sent a 80 year old bonsai tree which came from japan without any damage,i then employ you bas....s ,broken £300 pot ,not giving a f..k
29/01/14
Booked Sunday evening, picked up Mon morning, in Scandi destination end of week. Such good price too!
29/01/14
For items sent ParcelForce would be good to drop off at post office instead of waiting in for driver.
29/01/14
Great service
29/01/14
perfect as always
29/01/14
Great prices for quality services. Very pleased and will definitely use again.
29/01/14
I found you reasonable price, easy to follow, and pleased with over all outcome
29/01/14
No comment left by this customer.
29/01/14
The only thing that would be good is if you could offer the option for an am or pm collection
29/01/14
****ed up the collection reminder dates again (but dx got it right)
29/01/14
I WOULD BE NICE IF SOMEONE WOULD ANSWER A TELEPHONE WHEN I CALL
29/01/14
No comment left by this customer.
29/01/14
As usual a perfect transaction and delivered next day.Thanks again
29/01/14
No comment left by this customer.
29/01/14
Delivery instructions box needs to be bigger. Otherwise A1. Thanks
29/01/14
Maybe make the website ordering process a bit easier and quicker
29/01/14
No comment left by this customer.
29/01/14
No comment left by this customer.
29/01/14
damaged item
29/01/14
Great service, much appreciated, the sooner you put Royal Mail out of businesses the better!
29/01/14
No comment left by this customer.
29/01/14
No comment left by this customer.
29/01/14
all good servis, thank you
29/01/14
Really pleased with online help, cost of delivery and very helpful, polite courier. Thank you!
29/01/14
Perfect service as usual!!! Thanks!!! :D
29/01/14
More info on collection/delivery times at the time of booking would be useful.
29/01/14
Super service. Thank you
29/01/14
parcel was not collected on arranged day had to rebook,dont think its down to pm, Courier again
29/01/14
No comment left by this customer.
29/01/14
No comment left by this customer.
29/01/14
Cant fault the service, ordered one day, collected the next, delivered the next... Excellent
29/01/14
very happy with this service
29/01/14
No comment left by this customer.
29/01/14
