We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,268 reviews.
The whole process worked smoothly and efficiently. An improvement would be to offer half day slots for collection
13/01/14
Great website, great price and service
13/01/14
No comment left by this customer.
13/01/14
pick up on 23rd did not happen no contact was made to say why. parcel arrived 27th dec, i used your company as it said delivery for 24th
13/01/14
Brilliant price, quick effecient collection service, and speedy delivery.Not sure if I should have measured parcel before or after packaging
13/01/14
happy with service. would use again.
13/01/14
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
The only thing that would be better is a 1 hour pick up slot
13/01/14
As is usual with parcel monkey a fast, efficient and reliable service thanks
13/01/14
great service thanks
13/01/14
excellent service collected on time hassle free thanks.
13/01/14
Despite heafty packaging and clear labelling the item still arrived damaged.
13/01/14
very good service
13/01/14
brilliant service
13/01/14
Our Response: So it should have been 5 stars then!! ;-)
Very efficient service -- really great
13/01/14
No comment left by this customer.
13/01/14
very efficient service
13/01/14
Very good as usual.
13/01/14
excellent
13/01/14
Will definitely use Parcel Monkey again. Great value and good service.
13/01/14
Our Response: So it should have been 5 stars then!! ;-)
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
excellent
13/01/14
Thank you very much :-)
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
This number i
13/01/14
the last time I used you in the autumn, the parcel to be picked up from PL14 4HW was never picked up, but the money came out of my account??
13/01/14
Please contact our dedicated online support team via the "support" section of your account who will gladly look into this for you.
Great service, would certainly use the service again.
13/01/14
Your pricing is very competitive but some of my consignments weigh up to 40 kgs. i would be useful if you deal with heavier parcels
13/01/14
We do via DX Freight.
The parcel was received completely battered and the product sent was broken
13/01/14
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Great service
13/01/14
No comment left by this customer.
13/01/14
Very prompt service, easily setup and completed via website
13/01/14
No comment left by this customer.
13/01/14
Easy to do and a great price. Pickup as requested and next day delivery without hassle. Thanks
13/01/14
Great service as always!
13/01/14
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
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