We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,927 reviews.
Quick service, cheap and good!
09/01/14
excellent service - will use you again. thanks.
09/01/14
No comment left by this customer.
09/01/14
still not arrived?
09/01/14
No comment left by this customer.
09/01/14
No comment left by this customer.
09/01/14
easy to use the site and very friendly driver collected the parcel
09/01/14
Great service. Quick and efficient. City Link was the courier. Could have done with knowing what time parcel collection was happening though
09/01/14
No comment left by this customer.
09/01/14
No comment left by this customer.
09/01/14
Excellent service as always. Fast and convenient.
09/01/14
Horrendous, item and packaging was smashed an still undelivered
09/01/14
Nothing to fault really - great value and expectations fully met. Only improvement I would suggest is to indicate a collection time window.
09/01/14
No comment left by this customer.
09/01/14
Followed instructions as to location of parcel collected and delivered on time good price
09/01/14
Parcel Monkey does what it says in the adverts! :-)
09/01/14
No comment left by this customer.
09/01/14
No comment left by this customer.
09/01/14
No comment left by this customer.
09/01/14
Very effeciant service always use you - thanks again
09/01/14
No comment left by this customer.
09/01/14
No comment left by this customer.
09/01/14
No comment left by this customer.
09/01/14
get rid of Courier.. picked my parcel up on thurs and delivered it following monday.
09/01/14
By going out of business thanks anytime soon would be good!
09/01/14
COLLECTED WHEN I WAS TOLD AND DELIVERED ON TIME WILL USE AGAIN WITHOUT DOUBT
09/01/14
More communication with the driver regarding collection time.
09/01/14
No comment left by this customer.
09/01/14
brilliant send 5 parcel with no issue so far
09/01/14
no comment
09/01/14
was picked up a day late, so I had to refund the customer.
09/01/14
As always. A very good service. Fast; efficient; reliable.
09/01/14
no comment
09/01/14
Parcel arrived on xmas eve which was perfect however tracking information did not indicate location of parcel when shipping internationally.
09/01/14
no comment
09/01/14
Great service though problem with booking just before midnight where "next day" is ambiguous.
09/01/14
both parcels broken not very happy
09/01/14
Good service
09/01/14
no comment
09/01/14
Excellent Service , Many thanks
09/01/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
