We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,052 reviews.
Very impressed - no changes required.
01/02/14
no comment
01/02/14
It would be very helpful to give a lost of admissible items and how they can be packaged. For example I wanted to send a cake
01/02/14
quite good, a bit delayed but all safe and sound
01/02/14
Very pleased with prompt and efficient collection.
01/02/14
improvement would be to phone as you are coming to collect parcel allowing customer to be sure to be there
01/02/14
Great as always thanks
31/01/14
Heard some bad reviews but I think it went ok.
31/01/14
no comment
31/01/14
A+
31/01/14
no comment
31/01/14
one parcel took 3 days to reach me with no explanation
31/01/14
no comment
31/01/14
no comment
31/01/14
I'm extremely happy with the service and the fast delivery of the parcel. I will definitely use parcel monkey again. 😄
31/01/14
Smooth service as usual, thanks.
31/01/14
Easy quick and excellent service
31/01/14
no comment
31/01/14
no comment
31/01/14
You have done a good job despite of the extra charge. Definitely recommend your service.
31/01/14
Great service easy to use good communications and quicker n cheaper than parcel force what more could I say than thank you very much !!
31/01/14
parcel monkey very recently do not update their server that is to say if i want to find out if a parsel has been
31/01/14
I ordered to have four parcels delievred and they only picked up three, it took me one week to get a refund royal mail were cheaper!
31/01/14
no comment
31/01/14
very good
31/01/14
ultra fantastico , superfast delivery , im over the moon and the customer is well impressed . top marks all round ,
31/01/14
no comment
31/01/14
Parcel force has messed up everything they delivered parcel to wrong address!!!! Give my money back for goods!
31/01/14
Parcel collected a day late.
31/01/14
no comment
31/01/14
Parcel Monkey is so simple to use, I have used this service 3 times and all deliveries arrived without incident.
31/01/14
The price was resomable, the delivery quick, the ordering straitforward
31/01/14
No comment left by this customer.
31/01/14
Very good easy to use service. Would recomend and use again.
31/01/14
Very cheap and efficient
31/01/14
Collected and delivered as promised. The only delivery company I use due to the excellent service
31/01/14
Delivery before 9.00 next morning, couldn't be happier, thanks
31/01/14
Great service ! Bit expensive but very happy with the job :) well done
31/01/14
Made it easy-peasy! Thanks!
31/01/14
No comment left by this customer.
31/01/14
