We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,927 reviews.
Very quick service, many thanks!!
10/01/14
Very good service at both ends of the journey, arrived in France safe and on time.
10/01/14
thumbs up!
10/01/14
no comment
10/01/14
It takes more that 3 to 4 days my parcels are in Hongkong now they were collected on Monday and this is Friday and they have to reach China
10/01/14
no comment
10/01/14
No comment left by this customer.
10/01/14
Very good service. By Box is a brilliant concept for people who work
10/01/14
quick delivery, could do with better tracking or opt in txt tracking updates ? thanks
10/01/14
Easier than I expected. All went according to schedule. Very pleased
10/01/14
No comment left by this customer.
10/01/14
Picked up early as planned, delivered as expected :)
10/01/14
No comment left by this customer.
10/01/14
No comment left by this customer.
10/01/14
The parcel was not delivered to the address, was left at the airport, wich resulted in additional cost.
10/01/14
Picked up as stated and delivered the next day. Great service - thanks.
10/01/14
No comment left by this customer.
10/01/14
GOOD SERVICE AND EXCELLENT COLLECTION SERVICE FROM DRIVER WHO IS VERY VERY HELPFUL
10/01/14
Fantastic news, Thank you very much :-)
not delivered on the day,customer has not been informed
10/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
Outstanding Service
10/01/14
Thank you very much :-)
My package was delivered on time and the service was quick and easy.
10/01/14
Driver arrived very early, which could have caught us short.
10/01/14
The parcel was collected as promised, delivered as promised, and at a very competitive cost. Excellent service ! We'll use it again.
10/01/14
Fantastic news, Thank you very much :-)
Excellent prices for 2 packages sent outside the UK. Effiecient service, easy to follow instructions - would definately use again
10/01/14
Brilliant news and thank you very much :-)
very easy and on time, thanks parcel monkey
10/01/14
quick, efficient website - printer broken therfore option for non printer ideal.
10/01/14
Cannot fault the service with City Link
10/01/14
Very easy to set up gret way to send parcells
10/01/14
excellent service and prompt delivery
10/01/14
delivered the next day very happy
10/01/14
Delivery was expected on 01/01/14 before midday. It did not arrive until 03/01/14. I paid extra for next day delivery, atrocious service.
10/01/14
Our Response: You expect delivery on New Years Day!!
No comment left by this customer.
10/01/14
EXCELLENT SERVICE THANK YOU
10/01/14
And a big thank you for booking with us :-)
Parcel collected an the agreed date but delivered one day late (CityLink Next Day took two days)
10/01/14
you collected on the day you said you would and very keen pricing. thanks
10/01/14
No comment left by this customer.
10/01/14
Good service once again
10/01/14
Process was easy, CityLink picked up on time and delivered the next day. Tracking feature worked, parcel was delivered without damage.
10/01/14
Very good service. Amazing value and prompt collection and delivery
10/01/14
prompt effecient service
10/01/14
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