We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,648 reviews.
Very good service
19/01/14
very good and very fast!!! thank you
19/01/14
top service again
19/01/14
The recipient wasn't home when delivery was attempted. Which is fine but no card was left so had to spend ages researching what to do.
19/01/14
No comment left by this customer.
19/01/14
Collected 24 late after chasing and now it had gone missing . I have an angry customer and a lost parcel. DX staff gone home for weekend!
19/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
The Booking and servives you at parcel monkey gave was very good, Your delivery rubbish item smashed and full refund given i lost out
18/01/14
no comment
18/01/14
no comment
18/01/14
no comment
18/01/14
no comment
18/01/14
no comment
18/01/14
superb service
18/01/14
You could do with giving us an hour slot when you are going to collect. Save sitting in all day waiting.
18/01/14
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
no comment
18/01/14
Very easy to use and great value service. Could you clarify the weight - actual or volumetric?
18/01/14
no comment
18/01/14
Never any problems
18/01/14
Couldn't ask for any more. An excellent service and at a very reasonable price.
18/01/14
no comment
18/01/14
great service, appreciated the early morning collection, so no hanging round waiting for the courier
18/01/14
Excellent service....thanks
18/01/14
no comment
18/01/14
no comment
18/01/14
Very pleased with the service
18/01/14
excellent service well bone again
18/01/14
Thanks
18/01/14
excellent
18/01/14
fantasto
18/01/14
Did not collect on first appointment despite our being home
18/01/14
No comment left by this customer.
18/01/14
Easy and efficient quote and ordering system, all at a great price. No negatives at all.
18/01/14
Brilliant!!
brilliant service will be using again in the future :)
18/01/14
Fantastic news, Thank you very much :-)
Very easy to use website.
18/01/14
Everything went without a hitch. First time I'd used Parcel Monkey, very happy.
18/01/14
No comment left by this customer.
18/01/14
good on as all ways,,city link are the best,,,a..+++++++++++
18/01/14
superb service always a pleasure to use
18/01/14
Fantastic news, Thank you very much :-)
Over night as requested, thank you
18/01/14
No comment left by this customer.
18/01/14
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