We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,922 reviews.
No comment left by this customer.
12/01/14
No comment left by this customer.
12/01/14
Good service
12/01/14
No comment left by this customer.
12/01/14
No comment left by this customer.
12/01/14
Terrible. Courier failed to turn up so you have to go through the process of re-booking
12/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Picked up on time. Safely delivered on time.
12/01/14
No comment left by this customer.
12/01/14
No comment left by this customer.
12/01/14
No comment left by this customer.
12/01/14
No comment left by this customer.
12/01/14
No comment left by this customer.
12/01/14
your website should remember more customer information when booking.
12/01/14
Just Right
12/01/14
most satisfied with current service
12/01/14
Although I did state on notes if be out between 1500-1600 and surprise that's when they turned up.
12/01/14
Excellent service
12/01/14
No comment left by this customer.
12/01/14
Very good service. Item collected and delivered on time no brakeages and reasonable price, courteous delivery driver. Thank you.
12/01/14
excellent service
12/01/14
good service
12/01/14
No comment left by this customer.
12/01/14
This service was excellant
12/01/14
Same as always. Good reliable service although your costs are creeping up!
12/01/14
We have not made any adjustments to our City Link prices since Feb 2013.
very happy with service and reasonable cost
12/01/14
No comment left by this customer.
12/01/14
No comment left by this customer.
12/01/14
collected on time, delivered on time good service
12/01/14
I paid for a Monday collection for delivery Tuesday. Collection occurred on the Friday. **** service.
12/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
12/01/14
Perfect
12/01/14
No comment left by this customer.
12/01/14
No complaints - collected and delivered as promised, delivery info updated promptly. Pick up slot would be useful if possible?
12/01/14
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Excellent speedy service
12/01/14
I am so pleased I found such an easy to use and cost-effective way of choosing parcel companies and sending parcels.
12/01/14
No comment left by this customer.
12/01/14
I have nothing but praise, ordered Monday, picked up 09.00 Tuesday, delivered Wednesday- NOW THAT IS SERVICE
12/01/14
No comment left by this customer.
12/01/14
Fast, efficient, what more could I ask for
12/01/14
No comment left by this customer.
12/01/14
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