We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,922 reviews.
wonderful as always
13/01/14
No comment left by this customer.
13/01/14
good collection, speedy delivery (to international location) with fragile items that arrived safely and unbroken. recommend.
13/01/14
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
Prompt and easy but not a lot cheaper than parcel force & they did the job anyways!
13/01/14
But cheaper all the same ;-)
Great
13/01/14
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
Great system, great service. Made the whole process very easy and straightforward. Will definitely recommend and use again - thank you
13/01/14
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
13/01/14
Thanx a lot it reasonable cost and very fast service
13/01/14
excellent service, owuld use again
13/01/14
Great Service - very speedy :)
13/01/14
Excellent service. Easy to use. Good communication and great value. Thanks
13/01/14
Good service will use again x
13/01/14
no comment
12/01/14
great service, quick and safe
12/01/14
Amazing service, amazing prices. Thanks for sorting out my problematic weighty parcels!!
12/01/14
Courier keep missing collection days. ordered a collection for last Mon. Eventually picked up Thurs. happened before. Not PM fault I supp
12/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
no comment
12/01/14
It would be helpful if you accepted PayPal as a form of payment.
12/01/14
We do for some of the services we offer.
Excellent service
12/01/14
Excellent service as usual. Very well done!
12/01/14
excellent first class quality service as usual!! will use you all the time !!! xx
12/01/14
Fantastic news xx
parcel was collected on time and delivered as expected. perfect order.
12/01/14
Only problem...The link to the label didnt work I had to type it out,
12/01/14
Thank you for the service, yet if you could give a time slot would be a very big help
12/01/14
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
services is good.
12/01/14
fast service great service
12/01/14
No comment left by this customer.
12/01/14
Used many times, every one gets 5*
12/01/14
Brilliant news and thank you very much :-)
easy to use. good prices
12/01/14
First time used. Very easy. Would recommend
12/01/14
Thank you for making your first booking with us and please come back soon :-)
Great service.Would recomend.
12/01/14
Need not say any more, all good as before ! thank you
12/01/14
The courier didn't turn up to another courier, no phone call, nothing. I rang the helpline the next day, driver ran out of time, very poor
12/01/14
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them.
No comment left by this customer.
12/01/14
No comment left by this customer.
12/01/14
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