We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,891 reviews.
Excellent service, verywill use again thank you
16/03/14
Very easy process. I would recommend. Would be improved if insurance cover was extended to cover laptops etc. I would then use more often.
16/03/14
great prices great service
16/03/14
A better indication of the pick up time would help - at least down to morning or afternoon!
16/03/14
No comment left by this customer.
16/03/14
No comment left by this customer.
16/03/14
excellent service! will be using again.
16/03/14
Service is excellent. The only way to send parcels abroad.
16/03/14
There was effective communication, prompt delivery and care taken with the parcel
16/03/14
I was told that parcel will be collected Monday and the label said the same thing but not picked up till Tuesday
16/03/14
No comment left by this customer.
16/03/14
First time using Parcel Monkey, fab service for cheap quick and easy delivery to France, highly recommend
16/03/14
No comment left by this customer.
16/03/14
No comment left by this customer.
16/03/14
Brilliant service again from pick-up to delivery
16/03/14
Excellent as always.
16/03/14
Collection on time and the driver was polite. I would use the service again.
16/03/14
Good all round service.
16/03/14
Tracking ability would be good
16/03/14
Dropped parcel off at local post office, no problems at all. Package arrived in Sweden in 5 days.
16/03/14
Excellent
16/03/14
Very good and fast next day delivery, I will happily recommend it.
16/03/14
The item was badly damaged during transit. It appears it has been dropped heavily. Value was about £60, can I claim for damage?
16/03/14
Brilliant!
16/03/14
No comment left by this customer.
16/03/14
Very efficient thank you
16/03/14
Very fast and economic service to Germany
16/03/14
no comment
16/03/14
no comment
16/03/14
excelent service tu
16/03/14
no comment
15/03/14
Great price, very efficient service....Highly recommended
15/03/14
no comment
15/03/14
Very prompt service. would recommend
15/03/14
all perfect from my end, many thanks
15/03/14
Fabulous communications and everything as promised!
15/03/14
Great service!
15/03/14
no comment
15/03/14
my parcel took 2 days of failed attempts until it was finally collected on fri 14th. .. at 6.25?..6 days after booking it!! rubbish service!
15/03/14
You failed to another courier on the 13th Mar as arranged. Finaly collected on the 14th.
15/03/14
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