We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,260 reviews.
Time slot options would be good, to have a parcel collected and delivered i.e. mornings 08:00 - 13:00 or afternoons 13:00 - 18:00
19/03/14
Courier tried twice to deliver to the wrong address. Only after I complained did they deliver correctly, five days late. (Next day?? No.)
19/03/14
The delivery was perfect in time! Couldn't be better. Thanx! Kind Regards Henk Kleine/osbbaits
19/03/14
Good
19/03/14
The delivery man was extremely rude to members of our staff, we would like to make a formal complaint
19/03/14
No comment left by this customer.
19/03/14
No comment left by this customer.
19/03/14
The item was sent the same way I have sent other items with other couriers but yet was still damaged when customer received item. NOT HAPPY!
19/03/14
No comment left by this customer.
19/03/14
The item arrived safely, was picked up on time and delivered promptly.Thank you
19/03/14
Good Service
19/03/14
No comment left by this customer.
19/03/14
The necessary documentation was a little complicated because of the intermediate shipment. However all went well.
19/03/14
as always excellent
19/03/14
No Complaints, but I think it is an error not to have a Telephone Contact, it is why I left Parcel2Go, it looks as if you are hiding!
19/03/14
No comment left by this customer.
19/03/14
No comment left by this customer.
19/03/14
Everything went very smoothly, and the price was reasonable. Thank you.
19/03/14
No comment left by this customer.
19/03/14
A++++ although i clicked collect from address but i had to drop at depot
19/03/14
Speedy service. A little more expensive than I expected but overall am happy with the service provided.
19/03/14
No comment left by this customer.
19/03/14
No comment left by this customer.
19/03/14
well done - I especially like this feedback method - I don't like online questionnaires when all I want to say is VERY WELL DONE
19/03/14
No comment left by this customer.
19/03/14
The parcel wasn't delivered I have a VERY unhappy customer
19/03/14
No comment left by this customer.
19/03/14
No comment left by this customer.
19/03/14
very smooth transaction
19/03/14
No comment left by this customer.
19/03/14
It's hasn't got to my client yet ????
19/03/14
No comment left by this customer.
19/03/14
collected spot on time and delivered the same.
19/03/14
No comment left by this customer.
19/03/14
Nnever collected my parcel when promised to do so on two separate days. Promised compensation which never arrived Your communication abysmal
19/03/14
Everything I wanted and more 100% fantastic
19/03/14
No comment left by this customer.
19/03/14
Collected on time and good value service A*
19/03/14
Fabulous service, very happy, delivered just in 3 days. Will use again. Thank you very much. Your happy customer. :-) A*********************
19/03/14
No comment left by this customer.
19/03/14
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