We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,891 reviews.
pleased
17/03/14
very simple to complete online, the only downside is not having an estimated collection time, waiting in all day is very restrictive.
17/03/14
My parcel wasn't delivered the next day as expected. However, it got there the day after.
17/03/14
I was very impressed with the quick and efficient service i received from you .My parcel was picked up and delivered within 5 days
17/03/14
Prompt and good value service thank you
17/03/14
Good, simple and fast. Excellent.
17/03/14
No comment left by this customer.
17/03/14
Cannot think of any ways you can improve as you have an excellent service
17/03/14
Parcel picked up and delivered on time, no problems, recommended!
17/03/14
drop off option convenient & easy, cheaper than Royal mail!
17/03/14
No comment left by this customer.
17/03/14
Failed to pickup, wasted my day, no option to find out why only to 'rebook' - rubbish, unlikely to use again
17/03/14
Very good service, both with organising and collection.
17/03/14
Items were broken on delivery
17/03/14
Great service, great price - would definitely recommend to friends and colleagues
17/03/14
as expected, good and prompt
17/03/14
I was happy with the overall delivery. The only thing I would suggest is please provide a time when the parcel will be picked up.
17/03/14
Parcel picked up and delivered promptly at a good price
17/03/14
No comment left by this customer.
17/03/14
job done, what more do you need
17/03/14
No comment left by this customer.
17/03/14
No comment left by this customer.
17/03/14
Parcel monkey didn't pass delivery instructions to Courier parcel wasn't collected
17/03/14
Was great! Thank you
17/03/14
No comment left by this customer.
17/03/14
Very good service. It would be great to have an alert you had dropped parcel off tho
17/03/14
No comment left by this customer.
17/03/14
excellent prompt service...excellent communication..
17/03/14
No comment left by this customer.
17/03/14
all good, thank you
17/03/14
Great Service at a fantastic price - Many thanks
17/03/14
It was an incredibly easy process to organise sending my parcel. I would definitely use your service again and recommend to others.
17/03/14
Efficient and friendly
17/03/14
No comment left by this customer.
17/03/14
No comment left by this customer.
17/03/14
Excellent service and very prompt.
17/03/14
Booked 24 hr and arrived 3 days after caused lots of problems
17/03/14
no comment
17/03/14
no comment
17/03/14
Excellent service. Prompt and polite collection with a super quick delivery. Very happy
16/03/14
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