We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,898 reviews.
A telephone call to advise on the approximate time of pick up would have been helpful.
12/03/14
Sent with DX third time using them Item arrived Broken every time, not happy I wouldn't recommend this company to anyone
12/03/14
Very easy and straightforward to send a parcel to jersey
12/03/14
No comment left by this customer.
12/03/14
Fast, reliable & Cheap. Would defo recommend
12/03/14
Good service and excellent value for money
12/03/14
Always helpful and quick to solve any problems that may arise
12/03/14
all perfect will use again in the future.
12/03/14
No comment left by this customer.
12/03/14
Problem free. Good service.
12/03/14
Delivery was a day late. Customer not happy
12/03/14
parcel collected and delivered on time, tracking information wasn't available until the following Monday after parcel was delivered
12/03/14
might be a great idea if the courier could be bothered to check the address on the packege before sending, 2nd time there has been a mix up
12/03/14
No comment left by this customer.
12/03/14
Courier failed to deliver parcel. Customer had to collect. I am now putting in a complaint to Courier. Happy to give more details
12/03/14
Waited all day for collection which didn't happen. No means of checking what had happened. Collected next morning poor !
12/03/14
No problems - The parecel was collected & arrived on time at the destination & in good condition
12/03/14
Excellent from start to finish, Customer very pleased with the service provided.
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
Could not gld of couriers, no one knew who to talk to. Item arrived upside down and packaging damaged. would not use service again.
12/03/14
No comment left by this customer.
12/03/14
Great price and service. easy to use website. couldn't be happier
12/03/14
Very good service
12/03/14
no comment
12/03/14
no comment
11/03/14
no comment
11/03/14
no comment
11/03/14
Very easy to use, very speedy service.
11/03/14
Just awesome.
11/03/14
excellent service. Good value
11/03/14
Great thanks!
11/03/14
easy service very fast shipping form for printing top service again
11/03/14
no comment
11/03/14
no comment
11/03/14
Unfortunately CityLink were appalling. Not really your fault I suppose.
11/03/14
Very professional service, thankyou!
11/03/14
THE PARCEL HAS NOT BEEN COLLECTED AND I HAVE BEEN FULLY CHARGED! I EXPECT A FULL REFUND ASAP!
11/03/14
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