We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,802 reviews.
could be more specific on pick up time, otherwise good value. thanks
01/04/14
all perfect thanks a lot :)
01/04/14
As you can see i use you from time to time and have had no problems .keep up the good work
01/04/14
Website was easy to use. Parcel collection amazing. And , I assume delivery happened on time as I have had no complaaint from recipient.
01/04/14
my parcel should of been picked up yesterday, and im still waiting
01/04/14
excellant service much improved
01/04/14
reasonable price and picked up fairly quickly. Only improvement would be pick up time better than 'all day'
01/04/14
Very pleased with the service, as usual
01/04/14
Very good and quick delivery. Although not tracked myself, the receiver responded to me after receiving it.
01/04/14
No comment left by this customer.
01/04/14
You didn't collect it when you were supposed to!
01/04/14
Parcelforce drop-off at Bamber Bridge was v slow. Woman wrote out my receipt by hand - not scanned. Why not drop at local Post Office ?
01/04/14
all good!.......
01/04/14
service was good & prompt
01/04/14
it would be so much easier,if u could pick time slots to have your parcels collected
01/04/14
No comment left by this customer.
01/04/14
All good would use again thank you
01/04/14
Great service at a great price - hassle free - Parcel Monkey is always my first choice, when sending parcels - Thank you.
01/04/14
No comment left by this customer.
01/04/14
fantastic service
01/04/14
Citilink did not pick parcel up as agreed the driver went home so we had to deliver the parcel to Citilink ourselves. dreadfully handled
01/04/14
No comment left by this customer.
01/04/14
send2china are offer better rate than Parcel Monkey please check: https://send2china.co.uk/prices/
01/04/14
Pick up swift and delivery swift. Happy customer
01/04/14
Easy to use, competitive prices and swift service. We will definately use you again. Thank you
01/04/14
Very dissappointed, 2 out of 3 parcels been delivered, why not delivered all at the same time?
01/04/14
very efficient and quick service
01/04/14
No comment left by this customer.
01/04/14
Best services, great prices!
01/04/14
Fast and very well priced will use again.
01/04/14
It would be helpful if we knew in advance that the courior puts the delivery address lable on the parcel being collected but service 5*+
01/04/14
Very satisfied, excellent Service, good price, will use again.
01/04/14
good service
01/04/14
No comment left by this customer.
01/04/14
Driver didn't ring contact who was 2 mins away for collection, so had to manually deliver to depot. Wasn't scanned so couldn't track package
01/04/14
Delivered on all your promises.
01/04/14
driver never delivered the parcel.tracking details said it had (falsely) been attempted to be delivered at 00:00.had to arrange redelivery
01/04/14
No comment left by this customer.
01/04/14
no one has still been to collect are parcels that should of collected on the 26 of march
01/04/14
Very pleased with parcel pick up and delivery thank you
01/04/14
