We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,802 reviews.
Good service
05/04/14
Chose to drop off a couple of parcels this time. First one took City Link by surprise as they had no details but dealt with it
05/04/14
Excellent service - would be helpful to have a rough time slot though rather than all day long!
05/04/14
Both drivers very helpful.Prompt & reasonably priced.I would recomend you.Try adds in car mags.
05/04/14
courier didnt turn up, so i had to stay in for a second day
05/04/14
Part of the parcel was not delivered is there any more i can apart from very disappointed
05/04/14
Excelent picked up on time this week
05/04/14
The parcel wasnt picked in time and still has not been delivered. Very disappointed
05/04/14
We'll done picked up on time and quick drop off many thanks
05/04/14
Lack of contact to obtain information regarding pick up & delivery times.
05/04/14
Collection over a day late.
04/04/14
it s very goood profesional servis
04/04/14
no comment
04/04/14
no comment
04/04/14
This parcel was due to be collected Tues 1st April, and wasnt, it was collected Thurs 3rd without warning and luckliy someone was home
04/04/14
Yet another collection a day late, however still managed to deliver the following day so not all lost!
04/04/14
Great service fast collection and delivery. Highly recommend. And very good rates
04/04/14
no comment
04/04/14
Good price, pick-
04/04/14
Very good service
04/04/14
collection and deliver plus a good price very good
04/04/14
All was easy and went well
04/04/14
Courier collection 1 day late but they did apologise and the rest of the delivery went as scheduled. Very pleased.
04/04/14
A great way to search, compare and find the best deal for postage without trawling through everyone's websites. Won't hesitate to use again!
04/04/14
No fuss. no problems
04/04/14
Your driver did not come to the appointed place at the appointed time. It was breach of contract.
04/04/14
I have not received my item!!!!!!!!!!!!!!!!!!!!!!!!!!!! been waiting one week
04/04/14
I cannot fault the service I have continually received whatsoever
04/04/14
setback was i had to go to another postoffice because my parcel was 2500grams i.s.o.2000 gram !!!!!! delivery perfect on time
04/04/14
very good service will use again. Thank you.
04/04/14
One of the best around.
04/04/14
Good service thanks
04/04/14
VG AT LAST BEGINNING TO CHALLENGE CLICKANDSENDPARCEL.COM FOR FIRST PLACE
04/04/14
good
04/04/14
At the moment I can't think of anything. Communication, good. Price, good. Service brilliant.
04/04/14
excellent. easy booking system, quick pick up, and all from my sofa
04/04/14
Great service
04/04/14
no comment
04/04/14
no comment
04/04/14
Great service from booking to delivery
04/04/14
