We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,891 reviews.
no comment
16/03/14
Better support, I will never give a review better than satisfactory when I can't get through to speak to anyone when I have an urgent matter
16/03/14
No big issues. Website works well.
16/03/14
maybe offer an am or pm collection, other than that fab service
16/03/14
Collected on a Monday, delivered on a Friday. Poor updates of tracking on website
16/03/14
will use again
16/03/14
no comment
16/03/14
no comment
16/03/14
no comment
16/03/14
Easy, hassle-free service
16/03/14
No comment left by this customer.
16/03/14
Great service but the parcel tracking system didn't work so I had to phone who it going to to check it got there
16/03/14
great service
16/03/14
parcel was booked for collection Monday, was collected on Wednesday, not delivered until Friday morning even though booked for 24 hour
16/03/14
100% as always.
16/03/14
It was greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat.
16/03/14
Excellent service. Very fast and reliable...many thanks.
16/03/14
I have been really impressed with how quickly and reasonably my parcel was sent to Uganda
16/03/14
No comment left by this customer.
16/03/14
No comment left by this customer.
16/03/14
iPhone app
16/03/14
No comment left by this customer.
16/03/14
Fantastic service would recommend
16/03/14
Good service
16/03/14
very good quick and friendly
16/03/14
i would like a refund as the parcel was delivered 2 days late, even though the address was correct
16/03/14
everything was 100% cheers
16/03/14
hello your service has been more than satisfactory, beats the pants off parcels to go, keep it up and i will be a most loyal client, 5 stars
16/03/14
no
16/03/14
No comment left by this customer.
16/03/14
Quick and easy online will use this service again and recommend to friends definitely
16/03/14
first time ever arranged a collection just seemed to happen without any effort .
16/03/14
No comment left by this customer.
16/03/14
exerllent service
16/03/14
Delivery is until 6, helplines shut at 5. I could not get through to anybody about my parcel. Same thing happened the second time I tried.
16/03/14
No comment left by this customer.
16/03/14
No comment left by this customer.
16/03/14
Very fast and I will certianly use it again
16/03/14
No comment left by this customer.
16/03/14
No comment left by this customer.
16/03/14
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