We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,802 reviews.
collection not made when promised.
03/04/14
Person that I'd sent a courier to said that courier didn't came - I've lost 10 quid thx
03/04/14
no comment
03/04/14
Quick and best service I've ever had, 5 star ratings from mee
03/04/14
Can't fault the service
03/04/14
Excellent thankyou
03/04/14
first time since using them but no show or corrsepondence from Courier once booked/confirmed so had to take it to the depot myself!
03/04/14
EVERYTHING THEY PROMISED THEY DID. WOULD DEFINITELY USE AGAIN.
03/04/14
Happy with service received. Thanks
03/04/14
booked after 4 so missed next day. courier showed up anyway and I did not have the parcel ready
03/04/14
Excellent service , will use again.
03/04/14
would have helpped if i had been texted with an eta on the day or a smaller time frame, on the day eg delivery between 2pm and 5pm
03/04/14
no comment
03/04/14
I paid for next day delivery and it wasn't delivered the next day!
03/04/14
Excellent service, as always.
03/04/14
no comment
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
Make it easier to find out when a parcel is due to be collected/delivered
03/04/14
No comment left by this customer.
03/04/14
Excellent service. Picked up when said and delivered with no problems. Great stuff.
03/04/14
Excellent service as per usual. There are issues on your website that need to be addressed. I have mentioned these to you before.
03/04/14
Very good indeed, quick send reliable
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
Courier didn't collect. I was in all day so really cannot see how I missed him calling.
03/04/14
No comment left by this customer.
03/04/14
Excellent service as usual
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
very good right on time
03/04/14
Very good, just delayed about one or two days but like the service.
03/04/14
No comment left by this customer.
03/04/14
Good service, but website wrong when it advises parcel bag for courier which they don't have
03/04/14
The tracking number was not easy to obtain from the website or from the confirmation email
03/04/14
Great service. Parcel picked up as promised am
03/04/14
No comment left by this customer.
03/04/14
Not happy at all! Contacted twice but no reply?? Charged twice but no refund? Wtf?? Email me asap
03/04/14
very good service as usual thank you
03/04/14
