We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,804 reviews.
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
It was fine, it would be better if there was a time frame that the delievery driver was going to come in.
07/04/14
Was amazed I could organise pick in UK online from overseas. Parcel arrived in Australia within 6 days. Very impressed with the price.
07/04/14
No comment left by this customer.
07/04/14
all ok,,,but some times you dont put card in the door if they are not in,,
07/04/14
No comment left by this customer.
07/04/14
3rd shipment and 7 days later is still not collected
07/04/14
No comment left by this customer.
07/04/14
I'm trying to find out where my delivery is and your website is a total shambles!!!!! I need to speak to someone and you dont want to speak
07/04/14
awesome.........recipient claimed non-receipt but your superbly detailed tracking & signature restored their memory !!
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
Perfect as always
07/04/14
I had to go out during the day and was worried the courier might come,but he come in the evening and phoned minutes before so great.
07/04/14
6 days later and still undelivered, very very poor service
07/04/14
Fast collection & delivery - brilliant service will definitely use again , thanks mark
07/04/14
Same day pickup would make the service excellent.
07/04/14
Excellent Service as usual, parcel collected within the hour and delivered the following day at a great price too. Many thanks, keep it up
07/04/14
i could not add plus ones address untill i went to city link site so was not sure if the price quoted was correct. but great service. thank
07/04/14
Once paid with CC and verify with VISA, website stalled and never returned, was not sure if order went through
07/04/14
very bad service no collection 1st day no calls from couriour, took 22 calls to get through 2nd day to rearrange unlikly to use again
07/04/14
you sre amazing cheapest iv found Ilalways use city Link as I trust them
07/04/14
no comment
07/04/14
Quick, efficient and cheap. I will use your service again.
07/04/14
very efficient
07/04/14
no comment
07/04/14
I have on one occasion found on a Sunday night that website was not responding properly
07/04/14
no comment
07/04/14
Very pleased thank you
07/04/14
no comment
07/04/14
Good service! :D
07/04/14
no comment
06/04/14
Easy to use with a list of comparable prices and delivery options. Very good.
06/04/14
Love the service. Would like to see a more mobile friendly site or an app. Still top notch though.
06/04/14
no comment
06/04/14
no comment
06/04/14
no problems, smooth service :-)
06/04/14
great service everytime highly recomend
06/04/14
no comment
06/04/14
