We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,898 reviews.
Booked collection from another site in UK for delivery to Australia, worked really well. Thanks.
11/03/14
No comment left by this customer.
11/03/14
10/10
11/03/14
No comment left by this customer.
11/03/14
No comment left by this customer.
11/03/14
fab as always
11/03/14
No comment left by this customer.
11/03/14
Website didn't work fantastically with my browser. Parcel arrived one day later than the guaranteed deadline.
11/03/14
Excellent service
11/03/14
A great no hassle service.
11/03/14
Nice prompt,quick and efficient service as usual 10/10
11/03/14
Collection messed up by City link causing 1 day delay. They said they had visited the premises which was false.
11/03/14
No comment left by this customer.
11/03/14
No comment left by this customer.
11/03/14
No comment left by this customer.
11/03/14
great service as always
11/03/14
Had to wait in all day for courier to eventually turn up at 16:30. Am-pm collections would help.
11/03/14
overall, very good service and great price
11/03/14
No comment left by this customer.
11/03/14
I have made this same comment already that nightfreight allways without exception do not collect or deliver on time
11/03/14
Were a day late picking up one of the deliveries however when one of a pick ups did not have an address you still got it to us. Happy enough
11/03/14
great as always
11/03/14
Job was not delivered on time as driver ran out of time and left the postcode area out
11/03/14
Maybe a slightly more narrowed time frame (9am-1pm/1pm-6pm) for collection if possible.
11/03/14
next day delivery was not collected thus causing our bride great distress
11/03/14
parcels collected 5 days later than expected
11/03/14
always a great service
11/03/14
I've used and supported parcel monkey for years now and only gets better. Really easy to alter delivery date at short notice. Good work
11/03/14
Surely it would be possible to provide a slot time of say a two hour window rather than between 8am. and 6pm.
11/03/14
No comment left by this customer.
11/03/14
No comment left by this customer.
11/03/14
Prompt service
11/03/14
Service was terrible. Waited in all day and nobody came to collect the parcel. Told several times that it would be picked up. Horrendous!!!
11/03/14
good
11/03/14
No comment left by this customer.
11/03/14
no comment
11/03/14
good value easy to use and reliable
11/03/14
Thank you very much, the service is very good (with DX Freight)
11/03/14
it would make a big difference if we can book a specific time slot for the pick ups instead of having to wait the entire day for same.
11/03/14
no comment
11/03/14
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