We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,471 reviews.
Great service and did exactly as promised
29/03/14
Really pleased with service, especially the reminder email saying when the courier is due to arrive. This really saves valuable time.
29/03/14
Spot on
29/03/14
no comment
29/03/14
the parcel has not been delivered abd a grievance is being takennout against ne in ebay, Courier do not want to help
29/03/14
excellent service thanks
29/03/14
very happy with parcel monkey both with value for money and prompt delivery *****
29/03/14
My item was delivered on time without any problems, so I'm pleased. Thank you!
29/03/14
no comment
29/03/14
very nice service
29/03/14
I think the service that I have received was very very poor to the fact that parcel supposed to be picked up two days before it actually was
29/03/14
Give a parcel pick up time to save people waiting in all day
29/03/14
Easy, quick, cheap, able to track.......you can't ask for anything else!
29/03/14
Option to choose the cheapest courier. Is excellent
29/03/14
First time user and very impressed with quick response and cost, thank you
29/03/14
no comment
29/03/14
Not collected on day stated. No record om my order. They could not collect company had to take to depot. I sat home all day for nothing!
29/03/14
no comment
29/03/14
worse service i have ever experienced failed delivery called four times to Courier noone returns calls and no contact details to contact m
29/03/14
Great job, thanks.
29/03/14
no comment
29/03/14
You collected on time. You delivered as arranged. What more can I want? very good.
29/03/14
Fine, but expensive compared to other courier services.
28/03/14
no comment
28/03/14
no comment
28/03/14
good no problems
28/03/14
no comment
28/03/14
the parcel was collected 24hrs later than expected, but overall, I was pleased. the service was very good.
28/03/14
Delivery was not next day
28/03/14
We receive several trucks a day and have 20 staff about. You "couldn't collect the delivery" on the arranged day for unknown reasons.
28/03/14
no problems at all!
28/03/14
no comment
28/03/14
Parcel collected and arrived within expected time frame. Some idea of what time parcels will be collected would be useful, waited in all day
28/03/14
no comment
28/03/14
no comment
28/03/14
no comment
28/03/14
the service was great, exactly as quoted and cheaper than competitors
28/03/14
You didn't collect the item!!! So actually carrying out a service would be a starting point!!!
28/03/14
You have continued to deliver beyond expectation - please keep up the good work!
28/03/14
Good service and good price
28/03/14
