We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,898 reviews.
Delivery Driver did not turn up on the day - I had to drop parcel at depot. Then customer had to pick up parcel from depot - poor effort
12/03/14
Great thank you
12/03/14
Parcel collected as indicated and I assume was delivered although I have not checked!!
12/03/14
Parcel Monkeys online service was great, Courier were rubbish, didnt use phone number i provided and left parcel outside
12/03/14
No comment left by this customer.
12/03/14
Great service as always :)
12/03/14
No comment left by this customer.
12/03/14
Nothing at the moment
12/03/14
No comment left by this customer.
12/03/14
Parcel should be collected Monday! Its Wednesday & still waiting! Courier says parcel monkey fault not passing jobs through in time?!
12/03/14
Speedy trouble free service, thanks
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
delivery took a week not next day as Courier.claimed address was wrong. nut they managed to do it ok today with same address
12/03/14
No comment left by this customer.
12/03/14
it was ok
12/03/14
Would be good if I could specify AM or PM collection time
12/03/14
No comment left by this customer.
12/03/14
I could not log into my account as i had forgotten the password-despite asking fo a reminder none came,It took about 4 hours to organise
12/03/14
Excellent, from England to Athens Greece.
12/03/14
I am trying to get in touch with you to change a delivery address and you website wont let me and there is no contact number!
12/03/14
Great service.
12/03/14
Hassle free, drivers were excellent
12/03/14
The experience was very good, thank you!
12/03/14
**** this time
12/03/14
Very cheap, and my parcels were picked up on the day that I asked for
12/03/14
No comment left by this customer.
12/03/14
I have used parcel monkey several times now and each time everything as gone very smoothly.
12/03/14
Thank you, great service
12/03/14
Flawless thank you !
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
Good, efficient service.
12/03/14
was the first time i used you ,will use again
12/03/14
very good service
12/03/14
No comment left by this customer.
12/03/14
Great, no hassle and quick! Clear website, easy to use. Only gripe is, no way to cancel order.
12/03/14
Prompt pickup and delivery. Well informed of progress through website. Would like to have been told when the parcel arrived though.
12/03/14
Excellent service
12/03/14
No comment left by this customer.
12/03/14
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