We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,802 reviews.
fantastic service well done !!
01/04/14
No comment left by this customer.
01/04/14
Late and **** service
01/04/14
No comment left by this customer.
01/04/14
No comment left by this customer.
01/04/14
Thank you parcel was delivered quickly and safely
01/04/14
Clear and cheap
01/04/14
No comment left by this customer.
01/04/14
Tell customers wether things will be picked up am or pm
01/04/14
Poor, delivered to the wrong address
01/04/14
Quick and simple to book. On time pick up and delivery. Great value.
01/04/14
Fantastic service, thank you
01/04/14
No Communication, No Customer Service, No Help at all. Please revert back to how you USED TO BE - until this happens, WONT USE AGAIN!.
01/04/14
No comment left by this customer.
01/04/14
Always a day late on collection of on all our orders after we have had to chase, not aways good service, not sure if we would use again
01/04/14
Driver was extremely helpful and accommodating. Service is fast, efficient and very reasonable priced.
01/04/14
No problem at all!! Will definitely use again!!!
01/04/14
No comment left by this customer.
01/04/14
Swift service.Will use you again in the future.No problemshad my parcel the next day.well done
01/04/14
Picked up and delivered as you described. Perfect service
01/04/14
it was absolutey shocking, took over a week to pick my item up and i paid for nex day delivery
01/04/14
Very good service provided by CityLink
01/04/14
No comment left by this customer.
01/04/14
Parcel picked up on 26th March and still not delivered a very frustrated customer
01/04/14
No comment left by this customer.
01/04/14
No comment left by this customer.
01/04/14
No comment left by this customer.
01/04/14
a very good service . will be using you again
01/04/14
Easy purchase method, courier arrived as expected, item delivered with no problem. Thank you!
01/04/14
Could not access tracking on my Ipad
01/04/14
Excellent service as always
01/04/14
No comment left by this customer.
01/04/14
No comment left by this customer.
01/04/14
The parcel has still not been collected. I can't rebook it. I can't contact you. I paid £30 odd for delivery. What's going on?
01/04/14
No comment left by this customer.
01/04/14
Easy to book. Prompt morning collection and delivered on time. Also friendly service.
01/04/14
Brilliant!
01/04/14
First time we had used Parcel monkey, very straight forward and thr price was very competative . thankyou
01/04/14
The parcel was picked up promptly after the order was placed. It arrived quickly and thankfully was not left outside. An excellent service.
01/04/14
All good.
01/04/14
