We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,804 reviews.
Parcel not delivered in correct timescale (next day paid for but delivered 3 days later.
07/04/14
did not email all labels, driver left no confirmation of collection, 1 parcel took i week to arrive, i parcel still not arrived, DISGUSTED
07/04/14
all good. just keep doing it!
07/04/14
No comment left by this customer.
07/04/14
Parcel has been delivered very quickly and positive feedback has been given to us, another is being shipped with you, there will be more +++
07/04/14
Very easy to order through the web site and great service. Just sent a parcel to Sweden.
07/04/14
Simple to use
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
you guys did great,
07/04/14
not delivered the parcel nor got back to me with the reason why - still waiting !!!!!
07/04/14
Issue was mainly due to package not being picked up when it was requested to be picked up.
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
City Link - Excellent, as always
07/04/14
No comment left by this customer.
07/04/14
All good nothing bad!
07/04/14
No comment left by this customer.
07/04/14
i did not arraive next day. had no way to contact you. you purposly don't want to be conntacted. I did find a email but you did not reply
07/04/14
Paid for 24 hour delivery, first attempt still not made by Friday,lied saying attempt made at 21.12!Had to refund customer &got neg feedback
07/04/14
No comment left by this customer.
07/04/14
No problems at all, very pleased with service and price, thankyou..
07/04/14
tracking for 7 working days & only info is "in progress" no help at all. The parcel still not arrived should take 3/5 days still no info
07/04/14
No comment left by this customer.
07/04/14
excellent as always
07/04/14
Parcel collected nice and early and delivered the next day in the afternoon.
07/04/14
No comment left by this customer.
07/04/14
Day Late collection, wrong phone number given and no way of communicating to resolve the problem
07/04/14
O/n pm 1973433 was collected last tue 1st as arranged but retuned we need to pay P Force for the return they say pymt has to be via you
07/04/14
Clearer detail on labeling pre-order. Better detail on time windows and more windows. AM/PM would help a lot!
07/04/14
No comment left by this customer.
07/04/14
Collected tuesday afternoon delivered overseas sunday afternoon very happy will deffo use again
07/04/14
Very easy to use and affordable.
07/04/14
No comment left by this customer.
07/04/14
Overall good economy service...would recommend for larger parcels deliveries.
07/04/14
Good service at affordable competitive price. Thanks
07/04/14
very efficient
07/04/14
Cannot think of any improvements at this time, I have used the service a few times now, Excellent prices & top service, Will use again :-)
07/04/14
Am or pm notifaction of collection would be good
07/04/14
No comment left by this customer.
07/04/14
