We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,260 reviews.
simple to use, and very cost effective I will use you again - thank you
17/03/14
Service was first class - absolutely on time, excellent value for money - thank you!
17/03/14
no comment
17/03/14
no comment
17/03/14
Fab service as always!
17/03/14
7 hours later still no word from support as to why Courier depot is no longer open
17/03/14
It took 2 days to get the parcel collected. I had to chase it up. Not a good first impression.
17/03/14
You picked it up with in the stated times what more can i say
17/03/14
All good apart from 2 conflicting emails about delivery date
17/03/14
The delivery driver was SO rude and abrupt! Wouldn't carry the parcel to the van! Made my elderly mum carry it!
17/03/14
no comment
17/03/14
No comment left by this customer.
17/03/14
No comment left by this customer.
17/03/14
Fantastic
17/03/14
I think it would be better if you could ring and talk to someone if need be but apart from that spot on
17/03/14
No comment left by this customer.
17/03/14
No comment left by this customer.
17/03/14
No comment left by this customer.
17/03/14
No comment left by this customer.
17/03/14
No one turned up the first day to another courier. When I called the courier they said you hadn't passed on my details.
17/03/14
The service was great and was very agreeable
17/03/14
everything as promised, no problems
17/03/14
No comment left by this customer.
17/03/14
Package was very well handled and looked after , all round quality service.
17/03/14
Excellent service , prompt delivery and easy to use
17/03/14
No comment left by this customer.
17/03/14
if you look at my account I sent a complaint for late collection your fault with your computer no compensation nothing . this is unacceptab
17/03/14
The courier failed to pick up on 2 consecutive days. I have complained to them and to parcelmonkey - still waiting for a reply.
17/03/14
easy to get quote, print label, pick up, tracking and delivery all went fine.
17/03/14
Use more courteous drivers
17/03/14
fine thanks
17/03/14
excellent service. thank you
17/03/14
Really pleased. Glasgow address wasn't quite right and they phoned me to get extra information.. Fabulous service from DX Thankyou....
17/03/14
No comment left by this customer.
17/03/14
Brilliant service
17/03/14
very good as always
17/03/14
I dropped my parcel at the post office so can't comment on collection however delivery was great. However a paypal paying is needed
17/03/14
very good!
17/03/14
This box was a day late in being picked up which is most unusual as you are normally very prompt!!
17/03/14
Booked Sunday, collection supposed to be monday, guy dooesn't show up, comes Tuesday, item gets lost, delivered Friday. I paid for overnight
17/03/14
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