We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,802 reviews.
Awful service!! Parcel not collected right day and I had to chase to sort!!
02/04/14
It seems your agent damaged contents of parcel - bad: you resolved the matter quickly - very good.
02/04/14
All went smoothly.
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
I have found it very frustrating that there is no phone number or email address to solve a problem with one of the deliveries - please call
02/04/14
I have used PM a few times now and you have always delivered as planned,so very pleased. Very convenient also. Emmanuel
02/04/14
Quick delivery, only pick up could be at a more specific time
02/04/14
Painless process from start to finish.
02/04/14
No comment left by this customer.
02/04/14
I can't think of anyway you could have improved on the very good service that you provided both in collecting and delivering the goods.
02/04/14
No comment left by this customer.
02/04/14
booked n paid for next day delivery was meant to be there fri but driver finished work early so didnt get there till mon wont use again!!
02/04/14
Simple drop off, next day delivery, reasonable cost
02/04/14
No comment left by this customer.
02/04/14
Excellent service, however tracking information was not available!
02/04/14
No comment left by this customer.
02/04/14
perfect! Great comms, prompt service, good value!
02/04/14
No comment left by this customer.
02/04/14
good service
02/04/14
Courier did not collect on the designated day. The recipient had to reschedule time to be home.
02/04/14
No comment left by this customer.
02/04/14
Parcel collected and delivered on time.
02/04/14
Driver did not another courier the day I asked for
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
booking fine, parcel not collected next day no contact to advise, why use carriers that don't perform
02/04/14
excellent service! as always, thankyou!
02/04/14
Excellent fast and reliable service thanks
02/04/14
Fast delivery, reliable and the best price A+++++++++++++++
02/04/14
Faultless.
02/04/14
perfect
02/04/14
Dissapoim
02/04/14
One day late on a next day delivery service - Courier
02/04/14
no comment
02/04/14
no comment
02/04/14
no comment
02/04/14
very good service!
02/04/14
no comment
01/04/14
