We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,260 reviews.
No comment left by this customer.
18/03/14
collection driver could have been a little bit more cheerful and better presented
18/03/14
An excellent service, if I wanted to be picky then I would say instructions on which labels should be attached to parcel, as 2get printed
18/03/14
No comment left by this customer.
18/03/14
No comment left by this customer.
18/03/14
Parcel wasn't collected, questions not answered & only received refund when PayPal case was opened.
18/03/14
Great Service would use again
18/03/14
No comment left by this customer.
18/03/14
No comment left by this customer.
18/03/14
No comment left by this customer.
18/03/14
I was expecting my parcel the day after it was collected
18/03/14
label could be better.every time the important parcel number doesn't print,have tried it on different printers.forced to hand write it
18/03/14
GOOD SERVICE,GOOD PRICES.
18/03/14
No comment left by this customer.
18/03/14
the parcel was not picked up the following day
18/03/14
Late again
18/03/14
very good i was able to track my parcel to the customer and being able to drop off at PO was helpfull
18/03/14
nothing else to add, it was easy, economical and arrived on time and safely
18/03/14
I placed an order PM2526524. It had to be cancelled and I was told that I wd be refunded. I chased a few times but still no refund. Poor.
18/03/14
Parcel booked on 10 march, had an emaill every day saying parecl would be collected. Rebooked every day, took till yesterday. want money bac
18/03/14
Very quick delivery - best price available. Great service.
18/03/14
The phone number which you stated to ring for help is no longer in use
18/03/14
great service, never any problems!!
18/03/14
The service was great overall but the driver didn't knock on the door and was about to card to say no one was on until I opened the door
18/03/14
super fast, so impressed
18/03/14
Very competitive prices, always deliver in time as promised, quick to respond to enquiries, more precise collection time should be advised
18/03/14
no comment
18/03/14
Very happy with the service. Driver was very kind and helpful
18/03/14
no comment
18/03/14
no comment
18/03/14
very good service
18/03/14
Great service, exactly as hoped.
17/03/14
excellent
17/03/14
An efficient service. My parcel was picked up as promised. A very economical parcel delivery service.
17/03/14
no comment
17/03/14
spot on good price i was happy and reciever was happy what more can u do ,except make it cheaper
17/03/14
v. good
17/03/14
Easy, smooth transaction. Great!
17/03/14
Very good
17/03/14
Excellent service all round and a great price.
17/03/14
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