We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,891 reviews.
No comment left by this customer.
18/03/14
I was expecting my parcel the day after it was collected
18/03/14
label could be better.every time the important parcel number doesn't print,have tried it on different printers.forced to hand write it
18/03/14
GOOD SERVICE,GOOD PRICES.
18/03/14
No comment left by this customer.
18/03/14
the parcel was not picked up the following day
18/03/14
Late again
18/03/14
very good i was able to track my parcel to the customer and being able to drop off at PO was helpfull
18/03/14
nothing else to add, it was easy, economical and arrived on time and safely
18/03/14
I placed an order PM2526524. It had to be cancelled and I was told that I wd be refunded. I chased a few times but still no refund. Poor.
18/03/14
Parcel booked on 10 march, had an emaill every day saying parecl would be collected. Rebooked every day, took till yesterday. want money bac
18/03/14
Very quick delivery - best price available. Great service.
18/03/14
The phone number which you stated to ring for help is no longer in use
18/03/14
great service, never any problems!!
18/03/14
The service was great overall but the driver didn't knock on the door and was about to card to say no one was on until I opened the door
18/03/14
super fast, so impressed
18/03/14
Very competitive prices, always deliver in time as promised, quick to respond to enquiries, more precise collection time should be advised
18/03/14
no comment
18/03/14
Very happy with the service. Driver was very kind and helpful
18/03/14
no comment
18/03/14
no comment
18/03/14
very good service
18/03/14
Great service, exactly as hoped.
17/03/14
excellent
17/03/14
An efficient service. My parcel was picked up as promised. A very economical parcel delivery service.
17/03/14
no comment
17/03/14
spot on good price i was happy and reciever was happy what more can u do ,except make it cheaper
17/03/14
v. good
17/03/14
Easy, smooth transaction. Great!
17/03/14
Very good
17/03/14
Excellent service all round and a great price.
17/03/14
simple to use, and very cost effective I will use you again - thank you
17/03/14
Service was first class - absolutely on time, excellent value for money - thank you!
17/03/14
no comment
17/03/14
no comment
17/03/14
Fab service as always!
17/03/14
7 hours later still no word from support as to why Courier depot is no longer open
17/03/14
It took 2 days to get the parcel collected. I had to chase it up. Not a good first impression.
17/03/14
You picked it up with in the stated times what more can i say
17/03/14
All good apart from 2 conflicting emails about delivery date
17/03/14
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