We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,260 reviews.
no comment
21/03/14
Would be nice to input a safe place for parcel collection when booking.
21/03/14
would be nice if you provided a phone number , also to confirm what the carrier you were using once it left the UK
21/03/14
Reasonably priced, efficient and easy. Perfect thank you!
21/03/14
no comment
21/03/14
thanks, delivered ok
21/03/14
Easier tracking as I bought the postage with you but the tracking is with parcel force. Otherwise good
21/03/14
no comment
21/03/14
When booking delivery the site gave option to store card details or not. But could only make booking if card details were stored. Not happy
21/03/14
Well I waited today and Courier never turned up. No record on their tracking site
21/03/14
no comment
21/03/14
Collection never happened, I has to drive 15 miles to drop it off at the courier.
21/03/14
Brilliant, thanks!
21/03/14
Very happy with the service thanks
21/03/14
no comment
21/03/14
Excellent service and as promised. Thanks.
21/03/14
No comment left by this customer.
21/03/14
email parcel tracking info automatically.
21/03/14
provide boxing of items service
21/03/14
No comment left by this customer.
21/03/14
Poor communication. Stayed in four separate days awaiting collection which did not come. Had to phone each time.
21/03/14
No comment left by this customer.
21/03/14
Collected and delivered when required A+++
21/03/14
Very good service easy and reliable
21/03/14
No comment left by this customer.
21/03/14
Superb service thank you
21/03/14
very good easy to book shame who you pass the parcel onto e.g parcelforce cant pick up on timeor day for delivering
21/03/14
Delivery driver absolutely charming
21/03/14
Simple, well priced and efficient.
21/03/14
No comment left by this customer.
21/03/14
No comment left by this customer.
21/03/14
No comment left by this customer.
21/03/14
where is my parcel ? i paid 17.50 for service and the track and trace is useless !!! where is my parcel,it should be in berlin ????????
21/03/14
excellent
21/03/14
No comment left by this customer.
21/03/14
No comment left by this customer.
21/03/14
No comment left by this customer.
21/03/14
i could not fault your service, i will be using you again, very reasonably priced and very fast delivery, thank you
21/03/14
slightly confusing on the customs button as to adding contents - wasn't obvious which button to complete that section
21/03/14
No comment left by this customer.
21/03/14
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