We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,898 reviews.
DX collection did not happen when specified again! Agency driver must have wanted a early finish. I don't have this problem with Courier.
11/03/14
Unable to track parcel still not sure if this has been delivered
11/03/14
very good
11/03/14
Collected and delivered excellently - possibly too many options when purchasing.
11/03/14
this is the 2nd time I've been charged days for excess weight and do not believe that it was overweight. Appears to be a money making scam!
11/03/14
no comment
11/03/14
Perfect - collected when stated, easy to track, delivered quickly - Thank you
11/03/14
I found it hard to find the collection time window online
11/03/14
no comment
11/03/14
Really easy service. Will use again.
11/03/14
Very easy, and exactly as promised
11/03/14
No comment left by this customer.
11/03/14
Very easy to use website and getting a quote. Great
11/03/14
Very impressive service.
11/03/14
Super quick super cheap and great care of product. Thanks
11/03/14
Was informed the parcel would be collected on the 5th; driver didn't arrive until the 6th. Wasn't a problem this time but inconvenient.
11/03/14
good service.
11/03/14
When ordering apickup away from homeits not always possible to supply label myself
11/03/14
could do with more tracking updates direct to email/mobile - key milestones like 'picked up' for client and 'delivered' for both parties
11/03/14
very good service....the best in uk
11/03/14
First time I used you, you lived up to your name, monkeys apaulling service 3 day to collect a package for next day delivery. This time bett
11/03/14
No comment left by this customer.
11/03/14
driver took wrong turn in drive (despite instructions), got stuck in drive, then treated customer with bad attitude, who then had to tow him
11/03/14
Great and easy way of getting parcels picked up, cheers guys
11/03/14
No comment left by this customer.
11/03/14
How did you do?? Bloody excelent service! it Dont get better than that! Barry N Thom
11/03/14
excellent service and so glad i found when searching,ive already recommended you guys..
11/03/14
No comment left by this customer.
11/03/14
does what is says on the can
11/03/14
It is an excellent service, I will definatley be using you again
11/03/14
Good, but 1 day later than I thought.
11/03/14
Thank you , easy to access and all ok, will use you again
11/03/14
Very good service thank you :0)
11/03/14
really good service easy to use prompt collection and delivery would recommend
11/03/14
I was not happy, the items were collected late hence a friday freight. There were very urgent items in one of the boxes for my sick mother w
11/03/14
Good job
11/03/14
2nd time I have used you company, brilliant & competitively priced, please remain price concious this is where you gain...
11/03/14
Parcle delivered safe and sound from the UK to Jerez, Spain. Thanks.
11/03/14
Very fast thank you see you soon
11/03/14
Sent parcel from UK to Bangladesh on Wednesday, there by following Monday. Very good, will use again.
11/03/14
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