We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,898 reviews.
service is getting better all the Time
13/03/14
the courier was a no show and needed to arange for the following week.very inconvenient
13/03/14
Everything went to plan and very smoothly. Thank you; I shall recommend you to family and friends, and will use your services again.
13/03/14
no comment
13/03/14
Well done as usual!
13/03/14
a hole driver! Could hardly contain his disappointment at being caught trying to sneak off with no parcel. in fact rolled his eyes when I r
13/03/14
Late collection and late delivery. Item arrived 4 working days after original booking which was meant to be guaranteed next day delivery.
13/03/14
All good as usual which is the reason why I use this service.
12/03/14
fantastic service fast polite definitley use again thanks
12/03/14
Excellent service, Detailed information On Tracking, Emailed When Delivered, Will Use again. Thank you Parcelmonkey, Cheap As Peanuts
12/03/14
Collection was hassle free and friendly service , efficient and fantastic , thank you for another easy and smooth delivery
12/03/14
no comment
12/03/14
Very efficient, prompt and easy on the internet
12/03/14
Fantastic service as usual and I will keep using parcel monkey. Thank you
12/03/14
2 failed collections despite someone waiting at home all day both times. Parcel now sent via post office. Not impressed !
12/03/14
easy to use , would usa again.
12/03/14
Straightforward and easy to use.
12/03/14
I book two parcels - guy arrives, has to be forced to take both? Can I be assed to have to a) pay, then b) have to all my admin. anyway...
12/03/14
arrived a day late with no explanation
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
didnt pick up y
12/03/14
I was very happy and would use your service again. Thank you
12/03/14
Great! Best delivery comparison site around! Only feature that would add is to be able to specify insurance / value pre- quote
12/03/14
very professional, very professional indeed.
12/03/14
Good communication. Parcel arrived!! Thank you
12/03/14
When I placed the order was under the impression that following day after collection it would be delivered this did not happen. So not good
12/03/14
Good service collecting a parcel on my behalf, but the process was unclear and would benefit from a "on my behalf" tick box option
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
The 'usually delivered in one day' was misleading, Saturday is a different tariff altogether so it was four days from collected to delivery
12/03/14
Your were rubish, my parcels were not collected without warning or reason
12/03/14
Excellent as always!
12/03/14
No comment left by this customer.
12/03/14
Very good would recommend
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
Excellent communication by email but would appreciate a telephone number to phone directly.
12/03/14
EXCELLENT SERVICE!! - HIGHLY RECOMMENDED!!
12/03/14
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