We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,890 reviews.
Courrier arrived 1h late, would have appreciated a confirmation message from them, but all in all excellent !
19/03/14
Very happy thank you!
19/03/14
Great value, great service. Will definitely use again.
19/03/14
the parcel is on its way back to me as it was damaged in transit on the way there.I have not received it back yet.please advise
19/03/14
Price was a bit misleading (adding VAT so late in transaction). However, service itself was great. Happy.
19/03/14
no comment
19/03/14
Had to wait until 18.15, but overworked delivery person very polite and helpfull.
19/03/14
no comment
19/03/14
no comment
19/03/14
no comment
19/03/14
collection made no problem, I like seeing the cost before dispatch so I can charge my customers the right price
19/03/14
your website needs some attention,its either corrupted or poorly designed, when working the service is fine.
19/03/14
no comment
19/03/14
Collection was arranged easily, delivery a couple days late but service good
19/03/14
Did not follow simple instructions for calling collection address with time and no contact after collection was missed! Delivery 5 days late
19/03/14
no comment
19/03/14
Excellent! Particularly the cheap ParcelForce collection with no printer required. No fuss. 10/10
19/03/14
Another quick delivery thank you
19/03/14
This is a good service with reasonable prices and a wide variety of couriers to choose from
19/03/14
the parcel was collected on 7th March. but the other side still hasn't received it yet.
19/03/14
no comment
19/03/14
City-Link good as always so far :)
19/03/14
It got there, but you broke it.
19/03/14
All very efficient although I found the amount of info I needed to provide when booking, a lot, and didn't have it all to hand
19/03/14
Very simple service to use, i loved the lable system it was ***** proof lol. Fantastic all round will use again 5 star
19/03/14
this was the first time i have used a courier and it was very simple and easy to track the parcel and value for money..would deffo use again
19/03/14
All great. Would be nice to be given a rough time for collection from courier by email or sms as I had to stay in and wait most of the day.
19/03/14
The parcel was Refused Acceptance despite somebody being home, no card left. Was a 24hr service, took a week to eventually deliver! :-(
19/03/14
Courier failed to collect the parcel and after calling them 3 times and being assured the collection would happen by 7pm it still failed
19/03/14
Another pick up and delivery done with no issues
18/03/14
no comment
18/03/14
no comment
18/03/14
My parcels hadn't been collected by 4.30 pm
18/03/14
no comment
18/03/14
no comment
18/03/14
no comment
18/03/14
no comment
18/03/14
Excellent service. Will definitely use parcel monkey again!
18/03/14
no comment
18/03/14
New driver missed x3 pick ups. This is a joke. No this is terrible My parcels are still here waiting!!!!!!!
18/03/14
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