We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,260 reviews.
Courier didn't deliver to right address plus it took them 5 days to attempt delivery- it was supposed to be next day!
22/03/14
no comment
22/03/14
Collected as arranged but city link did not deliver "next day" !!
22/03/14
Thank you for a fast great service!
22/03/14
no comment
22/03/14
pm2621609 was not collected on schedule day - had to be rebooked, then parcel 2 had end marked as had obviously been dropped
22/03/14
no comment
22/03/14
Fantastic service! fast!
22/03/14
a rough indication of pick up or delivery time would be usefull
22/03/14
A 5****** service will use again thanks
22/03/14
Tracking info was bit unclear
22/03/14
Great service, easily understood website, polite couriers
22/03/14
good five star
22/03/14
No comment left by this customer.
22/03/14
Quick and safely delivered,thanks
22/03/14
quick easy sevice delivery driver very pleasant and helpful
22/03/14
No comment left by this customer.
22/03/14
Bit pricey
22/03/14
Very good service
22/03/14
No comment left by this customer.
22/03/14
The collection was easy to book and the parcel arrived quickly and safely. A timed collection slot would have been very useful
22/03/14
No comment left by this customer.
22/03/14
supposed to collect on friday, waited in all day, turned up monday - not good, cust. servs couldn't sort. Comms avg
22/03/14
your website is easy to use but parcelforce didn't collect my parcel for 3 days! not good!
22/03/14
used parcel monkey 24 times now. very good.
22/03/14
Try and get the couries to match my hermes for small parcels from 0-1kgs other than that keep up the good work :-)
22/03/14
no comment
22/03/14
i didnt receive any confirmation whether the product has been delivered or not.
21/03/14
It took 4 days to delivery my pacel instead off nextday my customer was not happy and either was i
21/03/14
no comment
21/03/14
i just sent a Parcel to China. It arrived there really quickly.
21/03/14
no comment
21/03/14
Excellent service start to finish, quick and cheap.
21/03/14
Some of the tracking information is not clear, bit ambiguous
21/03/14
Parcel was collected and delivered on time with no problem at all. Would not hesitate to use again.
21/03/14
no comment
21/03/14
Verg good service but you could offer a bonus code after an order to get a discount on next order placed
21/03/14
excellent service. love it
21/03/14
the service was straightforward and did exactly what I wanted at a competive price. will use again
21/03/14
no comment
21/03/14
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