We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,802 reviews.
Parcelforce collected in good time and delivered early the next day.
06/04/14
Good
06/04/14
No comment left by this customer.
06/04/14
Think the prices could be better as there is a lot of compaticion out there.
06/04/14
good web site good delivery just a little slow with the label coming by email.
06/04/14
Just could do with am or pm but fab service!
06/04/14
excellent service, cannot fault!
06/04/14
Courteous pickup and delivered as per website
06/04/14
No comment left by this customer.
06/04/14
No comment left by this customer.
06/04/14
No comment left by this customer.
06/04/14
No comment left by this customer.
06/04/14
No comment left by this customer.
06/04/14
Absolute disaster. Consignment was supposed to be picked up Mon eventually collected Friday. Trying to get sense was painfull. Never again.
06/04/14
No comment left by this customer.
06/04/14
Picked up on time delivered next day what more do you want
06/04/14
item still uncollected. two failed pickups
06/04/14
Excellent service via Citylink thankyou
06/04/14
1. Guaranteed next day delivery didn't get there next day. 2. No way to email or phone to claim compensation
06/04/14
very good this time thanks
06/04/14
No comment left by this customer.
06/04/14
I was very satisfied with the service and would use parcel monkey again.
06/04/14
Good and fast service!
06/04/14
Excellent service. Met all my expectations. Thank you!
06/04/14
No comment left by this customer.
06/04/14
No comment left by this customer.
06/04/14
Excellent, good service and price. Would appreciate AM/PM collection/delivery time notifications.
06/04/14
I need the package picked up before 5 pm and forgot to add it on the form. I called and Parcel Monkey made sure it was picked up on time
06/04/14
No comment left by this customer.
06/04/14
maybe a text off of the driver to give a rough estimate of what time they will be collecting as waiting in all day is not always possible
06/04/14
Just one thing - could you sort out Ogone to get rid of the "YOUR PAYMENT HAS FAILED" message when payment has actually been accepted? Ta.
06/04/14
Easier telephone communication when's faults arise would help. Thanks
06/04/14
No comment left by this customer.
06/04/14
Very good service ..only concern the lable came to me and not to the sender and i could not speak to anyone or get an e mail reply from you
06/04/14
No comment left by this customer.
06/04/14
No comment left by this customer.
06/04/14
Good easy service but would be better with a more specific collection time
06/04/14
No comment left by this customer.
06/04/14
parcel was picked up on time an delivered to Australia in 5 days very impressed
06/04/14
your service was spot on and very reliable and will always recommend your company. Thank you
06/04/14
