We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,802 reviews.
Parcel not collected on agreed date. Paid £60 for overnight delivery that took 3 days!! Not impressed at all. Rebate wanted
02/04/14
The website was complex and frustrating but the carriage and delivery fast and efficient. Customer impressed.
02/04/14
i have used parcel monkey a number of times, and no doubt will again, and i find them to be very reliable what more can ask thank you
02/04/14
Parcel was not collected. Had to re-schedule twice. No contact methods on website other than a mail address. Customer service has now gone.
02/04/14
The parcel was picked up on time so was very happy with the service!
02/04/14
Easy,smooth transaction
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
excellent!
02/04/14
No comment left by this customer.
02/04/14
Courier is a nightmare. By having them as an option you severely damage your reputation as there is ALWAYS problems with them
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
Well done.. Once again you saved me money.. Parcel was delivered on time.. Very happy and will use again.. Thanks
02/04/14
No comment left by this customer.
02/04/14
parcel had shown obvious signs of damage
02/04/14
Supposed to pick up Friday, waited in ALL DAY, you have no contact number, very frustrating, had to wait in on Monday, **** service!
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
I originally booked a pick up for 27/03 but the parcel wasn’t picked up it was rescheduled for 31/03 and didn’t get collected until 01/0
02/04/14
all good
02/04/14
Very easy to book and we will be using you again.
02/04/14
A reliable easy to use service!
02/04/14
Parcel not collected on day it should have been - no notification received as to why - I had to chase to rearrange!!!!
02/04/14
No comment left by this customer.
02/04/14
Very grumpy courier. So unnecessary and really does not do your brilliant service any favours.
02/04/14
No comment left by this customer.
02/04/14
Very Good service would use again
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
As always a very good service Thank you
02/04/14
Good job thanks
02/04/14
Amazing delivery time, sent a parcel to china, they received it within 4 working days. Fabulous. Thank you.
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
Good alternative to Parcel2Go for some services.
02/04/14
all good though package arrived with tear down one side,,goods intact..insurance essential
02/04/14
