We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,857 reviews.
No comment left by this customer.
10/04/14
No comment left by this customer.
10/04/14
my family havent received their gifts because we are been charged tax more than the total price of the items sent,cant call you either
10/04/14
No comment left by this customer.
10/04/14
Excellent service! I will use it again in the future and will recommend it to my friends.
10/04/14
The tracking information for parcels to Australia is very patchy, sometimes missing, and usually quite delayed. Nice to have carrier info
10/04/14
Driver was very polite and curtious would not let us pick the parcel up which weighed 18 kgs. Would use your company again because of this.
10/04/14
the parcels were picked up exactly as promised however the driver did not leave the collection receipt
10/04/14
good service thanks
10/04/14
We were very pleased at how quickly the parcel was collected. No fuss and very efficient.
10/04/14
No comment left by this customer.
10/04/14
The gentleman who collected the parcels wasn't the best at delivering good Customer Service
10/04/14
Parcel collected within time frame specified
10/04/14
No comment left by this customer.
10/04/14
efficeint service what more can you want?
10/04/14
No comment left by this customer.
10/04/14
Came next day to collect parcel from my works. wish they would be more specific with a time scale, would use again x
10/04/14
pick up parcels on time. not a day late. next day delivery ?? was 48 hours
10/04/14
No comment left by this customer.
10/04/14
Parcel was menat to be picked up on Friday 4th April and wasn't. re-booked for the following Monday that didn't happen either
10/04/14
Totally pleased by the efficiency and level of service. Parcel was picked up and delivered in the stated time.
10/04/14
Very good Have always used another one time we changed had problems but the competative price was tempting so gave it a try will use again
10/04/14
A perfect service.
10/04/14
No comment left by this customer.
10/04/14
No comment left by this customer.
10/04/14
Yor tracking number was complete rubbish and Courier promised next day delivery but took FOUR DAYS to delivery!
10/04/14
No comment left by this customer.
10/04/14
No comment left by this customer.
10/04/14
No comment left by this customer.
10/04/14
No comment left by this customer.
10/04/14
Very pleased with this service again. Collected direct by City Link, my customer is also happy with service. I fully recommend Parcel Monkey
10/04/14
No comment left by this customer.
10/04/14
Good timing
10/04/14
Odered saturday delivery, got saturday delivery.
10/04/14
No comment left by this customer.
10/04/14
Make it clearer if you book after 4pm it will not be next day as stated right up until you print shipping labels. Excellent though we always
10/04/14
just the measuring of parcels cm to inches would be good idea the old ways ????
10/04/14
No comment left by this customer.
10/04/14
No comment left by this customer.
10/04/14
No comment left by this customer.
10/04/14
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