We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,857 reviews.
Nobody turned up on 1st collection day had to re book I waited all day recipient was not happy with me ! Better to a text with an hour slot
11/04/14
Always a very good service. Many thanks
11/04/14
No comment left by this customer.
11/04/14
I sent a framed watercolour painting. When it arrived at destination, glass was broken. The customer had to get painting reframed. Not good
11/04/14
very good service,recommended, will use again soon, thanks
11/04/14
booking was easy, was able to track parcel pick up and delivey on time, no problems
11/04/14
no comment
11/04/14
no one come to another courier again , this is the second times !!!!
11/04/14
The parcel prices went up by a a couple of pounds which is worse for my customers. The drivers are great
10/04/14
Great service and value for money.
10/04/14
no comment
10/04/14
no comment
10/04/14
parcel was pickedd
10/04/14
Perfect delivery
10/04/14
The parcel wasn't even collected!! How do I get a refund? This is an awful service
10/04/14
Very good
10/04/14
booked Courier to deliver a parcel who said they tried to deliver three times then sent it back to me customer insists they didnt.
10/04/14
The parcel arrived 1 day late.
10/04/14
awesome. easy.
10/04/14
no comment
10/04/14
no comment
10/04/14
no comment
10/04/14
Superb collection and delivery service. Recommended
10/04/14
I had to enter details 3 times. Couldn't understand why it kept going missing
10/04/14
no comment
10/04/14
excellent straight forward service at low price will definately use again
10/04/14
Citilink picked up on Friday from Oxon and then lost my parcel (iPad) excuse was " Missorted" delivered days later and smashed screen.
10/04/14
no comment
10/04/14
My parcel to Berlin arrived in double quick time and my customer was delighted.
10/04/14
no comment
10/04/14
No comment left by this customer.
10/04/14
Courier did not turn up on two seperate occasions to collect parcel, awaiting refund from yourself, was not impressed
10/04/14
great service
10/04/14
Very efficient service
10/04/14
No comment left by this customer.
10/04/14
No comment left by this customer.
10/04/14
Still waiting for the parcel to be collected, was due for collection on the 9.4.14
10/04/14
I paid for next day delivery and it took 3 days.
10/04/14
Great service, cheap, efficient, you'll have all my buisness from now on
10/04/14
Found web page hard keep asking me to login when l tried to through me out 4times. Driver very good
10/04/14
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