We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
No comment left by this customer.
15/04/14
Very simple to book
15/04/14
Satisfied with the service. Picked up on time and delivered as stated. Thankyou.
15/04/14
Very quick and efficient service will be using again.
15/04/14
a 24 hour delivery took 96 hours very very poor
15/04/14
Everything went smoothly, couriers attempted redelivery a number of times. Happy with the service.
15/04/14
nice user interface, friendly buttons, and of course, an excellent service as always provided by citylink
15/04/14
Picked up when stated, no problems
15/04/14
excellent service better than parcel pete leave **** all to parcel pete
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
Great service as always
15/04/14
Excellent interface, easy ordering. Best price around, too!
15/04/14
Collection was within a reasonable timeframe from booking online and parcel delivered safely the same day
15/04/14
Straight forward online courier - no hassle, no delays and much much cheaper than Parcelforce.
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
Parcel picked up on time ! First time in previous 3 parcels sent so getting better. LOL. Otherwise great ... no problems.
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
As ever, Parcel Monkey does what it says on the tin!
15/04/14
excellent
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
Its not really about parcelmokey. Courier are great. DX cause more damage than the goods are worth.
15/04/14
No comment left by this customer.
15/04/14
You didnt pick up the parcel on thursday 10th and no apology or any contact what so ever. Just hoping you turn up today
15/04/14
The parcel was picked up on time and delivered the next day as promised. An excellent customer service. Thanks
15/04/14
No comment left by this customer.
15/04/14
DX is good but would like tracking procress available.
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
I find Parcel Monkey very convenient to use as there several parcel options, collection service and competitively priced
15/04/14
Parcel was re-addressed en route and delivered to wrong address. Why and how did this happen? Caused a huge problem. Would like compensation
15/04/14
No comment left by this customer.
15/04/14
Is this a joke? We are still waiting for the collection and you have not answered any of our email. We need a phone call and a full refund!
15/04/14
option to e mail sender to update on tracking progress
15/04/14
Very impressed with service booked late evening but still able to be collected next day. Courier very polite
15/04/14
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