We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,857 reviews.
Would be nice to know when pick up would be am / pm this would be helpful. Otherwise service is excellent
12/04/14
Easy, quick process.
12/04/14
HAD TO REBOOK BECAUSE OF NO SHOW BY COURIER! SO 2 DAYS WASTED.
12/04/14
Everything went smoothly but would like to know when the pick up time would be, just to help organise my day
12/04/14
Excellent service
12/04/14
Your service is very bad. The parcel was not even collected and my money has been taking out of my account. Contact me back ASAP.
12/04/14
no comment
12/04/14
very happy great service
11/04/14
no comment
11/04/14
Would be helpful to have better checking on data entry - not all addresses correctly print on the shipping label
11/04/14
my order was meant to be delivered in 2-3 working days. it was very late and now my client has gone away so there is nobody to receive it!
11/04/14
no comment
11/04/14
We are happy with the service as it arrived quickly to destination, but we had to wait quite a longtime for the collection.
11/04/14
An icon with print your labels now I would have liked as I was confused and did't know that they were mailed to me.
11/04/14
Spot on again
11/04/14
Don't think there is anything to improve on. Will be using you again very soon. First class service and price thank you.
11/04/14
no comment
11/04/14
I've tried to contact but no reply. My parcel wasn't collected...
11/04/14
no comment
11/04/14
It's a pain to have to print labels as not many people have printers
11/04/14
Prompt and efficient. Great value for money. Thank you!
11/04/14
no comment
11/04/14
no comment
11/04/14
fast, friendly & affordable, what not to like?
11/04/14
Not collected on day agreed. No contact number available on website.
11/04/14
No problems at all. Perfect pick and delivered the next day.
11/04/14
excellent service, collected and delivered on time and safely.
11/04/14
Very easy to use good communication very happy
11/04/14
I have never had a problem with ur service so there's nothing to change
11/04/14
Very easy to use, from computer to the pick up on the day nominated, very good service
11/04/14
Easy to book and great price. But the label quality should be improved, the Euro Priority Home logo is fuzzy and confused post office clerk
11/04/14
no comment
11/04/14
no comment
11/04/14
No comment left by this customer.
11/04/14
good job thanks
11/04/14
On time no issues
11/04/14
No comment left by this customer.
11/04/14
excellent service, but didn't realise that you took care of the address label, maybe this should be made clearer
11/04/14
Grate and fast weldone
11/04/14
Excellent, prompt service. Would definitely use again & recommend.
11/04/14
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