We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
I have had the wrong item delivered, i have informed people who collected and have had no responce in 4 days
16/04/14
No comment left by this customer.
16/04/14
collection not turn up on the day, cant rebook collevtion online, delivery status still unclear, no update yet. terrible terrible service.
15/04/14
Booked Sunday evening for collection to be made on Monday. Did not happen. Very inconvenient. Courier showed up on Tuesday instead.
15/04/14
Simple and straightforward !!! Excellent service will definitely use again .
15/04/14
Booked the parcel a to be picked up on 9th, Courier said PM booked for following day. I dropped to depot 40 mls. No contact number
15/04/14
Excellent service
15/04/14
parcel was late, my customer had to call courier with directions, item turned up damaged
15/04/14
Worked out beautifully as usual!
15/04/14
Quick efficient and good prices
15/04/14
Excellent service
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
Silky smooth service highly recommended thanks
15/04/14
The item took over 2 weeks to deliver!!!
15/04/14
Great value and great service ..
15/04/14
wasnt collected/delivered when they should have been which ment i have had to reimburse my customer.now out of pocket.
15/04/14
Make sure they pick up on the agreed day, as waited in all day and did not get a parcel picked up
15/04/14
No comment left by this customer.
15/04/14
Great international service, speed and value. Thanks.
15/04/14
I still haven't received the parcel and have yet to be contacted as to its whereabouts!
15/04/14
faultless service, why use anyone else?
15/04/14
Driver should come with labels
15/04/14
No comment left by this customer.
15/04/14
According to tracking, parcel arrived at destination today, sadly no-one in but will be dropped off at village PO. Very good.
15/04/14
well done picked up and delivered the next day
15/04/14
Excellent fast delivery to France - very impressed
15/04/14
great service
15/04/14
No comment left by this customer.
15/04/14
very poor,collction was on monday still uncollected on friday and i had to deliver personally,90 miles return jouney had i still have no ref
15/04/14
goo service again
15/04/14
No comment left by this customer.
15/04/14
I dropped it off at your Maidstone depot after 5pm, you delivered it to Plymouth less than 24hrs later, only slow bit was sending the label.
15/04/14
very good service
15/04/14
Couldn't be happier with the service. This was my first time using Parcel Monkey, and I'll definitely be back soon. Thank you!
15/04/14
Very pleased with Parcel Monkeys service..picked up and delivered as I wanted..couldn't ask for more..♡♡♡
15/04/14
Excellent , picked up when said and delivered on time
15/04/14
great.
15/04/14
Brilliant service, parcel collected at 2pm, very pleasant & happy chap. Delivered next day as promised. Superb, will use you again.
15/04/14
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