We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
Everything went smoothly
16/04/14
Terrible service. Driver got lost. Late delivery. Everything damaged
16/04/14
Missed collection because we weren't in. Not true, the shop was open all day.
16/04/14
Excellent service. Very polite driver. Rapid delivery. What more can I say. 100% satisfied. Wee
16/04/14
very pleased will use you again customer very happy.
16/04/14
Excellent service all round. Thank you
16/04/14
Collected and delivered as promised at reasonable price.
16/04/14
Quick delivery, But your collections should also be quicker. Overall we are happy with your service
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
All was good, apart from the time I had to wait to be able to print out the documents, I had to wait a number of hours. this is inconvinient
16/04/14
Good job as normal!
16/04/14
No comment left by this customer.
16/04/14
I paid for next day delivery & the parcel was collected on Apr 10th. It still has not been delivered. Not a service I will be pay for again!
16/04/14
Excellent service. Many thanks.
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
Good - as always. Thank you.
16/04/14
Paid for next day delivery, eventually arrived 5 days later.
16/04/14
No comment left by this customer.
16/04/14
just stop spam me asking for feedback every time I send something, **** off
16/04/14
Service is excellent, easy and reliable.
16/04/14
All went well thank you!
16/04/14
fast very well priced and picked up for delivery at the time indicated
16/04/14
The collection process is a little hit and miss....no option of am or pm just between 8.00 and 18.00 or something like that.
16/04/14
Good service
16/04/14
Very quick and easy thankyoy
16/04/14
-
16/04/14
An excellent service, fulfilling all promises, I would definitely use again and would highly recommend *****
16/04/14
First use. Website simple, plenty of options. Collection went to plan. Quick delivery. Fair price. I'd use you again! KS
16/04/14
No complaints as usual thank's
16/04/14
Great service and speed and fantastic prices. Recommended!
16/04/14
No times are offered for pickup. I had to waste a whole day waiting for collection which turned up at 5.30pm. no customer service opt
16/04/14
Courier failed to collect on 2 days. (NO explanation) despite numerous calls from myself. I will not be using either of you in the future.
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
Parcel Monkey service was great, city link however never delivered next day (Friday), it was delivered Monday which was very disappointing
16/04/14
Parcel Monkey Good - Courier poor!
16/04/14
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