We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
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02/05/14
I chose parcel force next day delivery, it was pick up on friday but didnt arrive till tuesday..
02/05/14
I had 2 very rude collection driver arrive to collect my package!
02/05/14
Picked up and delivered as promised.
02/05/14
Parcel should have been collected on 28/04/14 but not collected until 30/04/14 after making numerous phone calls to DX Freight
02/05/14
quick easy service will definately use again excellent service
02/05/14
Very smooth service, collected on time and delivered next day, thanks.
02/05/14
excellent would definitely use again
02/05/14
collected and delivered on time.
02/05/14
Fantastic value for money and fast service and I will most definitely use again - thank you
02/05/14
No comment left by this customer.
02/05/14
No comment left by this customer.
02/05/14
Very efficeint and well priced to boot
02/05/14
no comment
02/05/14
considering the package should have been collected on the 28Th of April and someone eventually collected it on the 1st of may i say rubbish
02/05/14
Great service as always
02/05/14
The service you provide is very good. Collection is spot on and delivery is also quick.
02/05/14
No communications from PM as to why parcel was not picked up as contracted. I wasted two and a half days waiting in for the pickup. V POOR !
02/05/14
no comment
02/05/14
Clear simply process and ni fuss perfect.
02/05/14
Collected on time, tracking worked well and delivered on time, thank you.
02/05/14
Good thank you although my boss booked this collection the previous day it wasn't picked up so cancelled it but the 19.55 was taken twice
02/05/14
straight forward easy to use service
02/05/14
Parcel still in UK (Not Sweden) after 8 days!
02/05/14
no comment
02/05/14
no comment
02/05/14
no comment
02/05/14
no comment
02/05/14
Yet again very good service from start to finish.
02/05/14
Fantastic service - thank you
02/05/14
Driver never turned up, then blamed myself for not being available when collecting, you should be called cheeky monkey!
02/05/14
no comment
02/05/14
PM is always sooo helpful with their service. All the way to the top. Thank youu!!!
02/05/14
Initial quote near doubled after full details had been entered. Service and collection was spot on.
02/05/14
I know the parcel was collected last Friday... But I have heard nothing....l has the parcel been delivered?
02/05/14
Delivery never collected as planned.
02/05/14
no comment
02/05/14
Easy parcel pick up, fast and reliable delivery. Thank you
01/05/14
no comment
01/05/14
Would have been scored very good if I had been informed about no service on Saturdays when I paid on Friday for next day delivery
01/05/14
