We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,663 reviews.
Your webpage was not easy to use with ie8. The box2box cabinets were difficult to see the screen because of sunlight. Helpline was not very
21/04/14
asking for feedback but your website states item not delivered
21/04/14
Excellent, hassle free service again. Very pleased.
21/04/14
The driver was the rudest, most ignorent and angry little man I ever had the displeasure to meet.
21/04/14
No comment left by this customer.
21/04/14
Very good service highly recemanded in time delvered
21/04/14
No comment left by this customer.
21/04/14
GOOD,,THANKS
21/04/14
good
21/04/14
parcel was picked up on time, good job great company
21/04/14
Brilliant service, would definitely use again
21/04/14
No comment left by this customer.
21/04/14
No comment left by this customer.
21/04/14
Very good service.
21/04/14
overcharged another £9.50 on parcel even though it was measured for correct dimensions before sent
21/04/14
Very good
21/04/14
Price good, booking / activating simple
21/04/14
No comment left by this customer.
21/04/14
wOULD LIKE TO SEE A AM OR PM PICKUP SET UP
21/04/14
No comment left by this customer.
21/04/14
No comment left by this customer.
21/04/14
Very easy to organise, excellent value.
21/04/14
No comment left by this customer.
21/04/14
collected and delivered safely.
21/04/14
Always prompt and so weel mannered drivers. Would not use any other carriers. A +++++
21/04/14
generally good but parcel tracking facility did not appear to work
21/04/14
Just keep to your promise of next day delivery as no one want to be let down. keep up the good work.
21/04/14
pick up should have been 14/4/14 after chasing was 17:00hrs 16/4/14
21/04/14
Easy to use online, on time to pick up and deliver as requested - recommend
21/04/14
I tracked it, still proceeding after 1 week.
21/04/14
no comment
21/04/14
Sent parcel UK to France. Would like to give instructions re delivery in event of recipient being willing for parcel to be left in vicinity.
21/04/14
no comment
20/04/14
excellent website, easy to use.
20/04/14
no comment
20/04/14
Parcel not collected on four concecutive days despite being rebooked.To get parcel into Courier system I had to take it to Preston myself.
20/04/14
Very angry as my item has been lost by Courier , 2001112 pm2688855 , massive parcel insured for £75 , what is going to happen now ???????
20/04/14
Very Poor does not describe the useless service you have provided - I will never use parcel monkey again or recommend you either - USELESS
20/04/14
no comment
20/04/14
good service as usual
20/04/14
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