We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
Very prompt collection service and impressed with 2 day delivery at competitive price. Will use again
16/04/14
Finding tracking numbers in your system is very annoying. I would LOVE to see a search function where I can search a name or postal code.
16/04/14
very good pricing and efficient service
16/04/14
couldnt improve. very fast & brilliant transaction
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
Always "waiting for city link" !!!!!
16/04/14
We have written a letter. I await a response there did not appear to be any other way of contacting you. The parcel was not collected.
16/04/14
Super service again. Thank you
16/04/14
Great service and price will be using Parcel Monkey again thankyou
16/04/14
Easy to order collected and delivered on time BUT City link telephone number given to me was incorrect Thank you
16/04/14
make sure driver always has labels as I was a bit worried sending it off in the van without one, also signing out the parcel would help
16/04/14
No comment left by this customer.
16/04/14
Company arrived a day later than we expected - however PM always do a good job and we are happy
16/04/14
A very simple process and it was certainly the best price around for Parcel Force. It would be good to have a link straight to ebay. Thanks!
16/04/14
FANTASTIC
16/04/14
excellent service and value for money
16/04/14
Contents damaged via Parcel Force.
16/04/14
No comment left by this customer.
16/04/14
Excellent service, collected when agreed and delivered very quickly and safely. Would recommend
16/04/14
No comment left by this customer.
16/04/14
Great service easy to use and great price!!
16/04/14
Easy to use! Low cost, and delivery on time. Thanks :)
16/04/14
Great job, all my instructions were kept! Thank you!
16/04/14
Great comparison site for couriers - quick and easy - have used twice now and will definitely use again and recommend
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
Yes by actually booking Courier to turn up on the day theyre supposed to and not force me to drive 54 miles to depot to drop it off!!!
16/04/14
very pleased from start to finish ie from on line enquiries prices ... weight .. courier ... the courier came day after for pickup ..so it
16/04/14
Parcel was collected a day late.
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
the parcel still has not been collected!!!
16/04/14
Very pleased that the parcel that left me on Wednesday was with my son in San Francisco by Saturday. Some difficulty
16/04/14
Couldn't beleive how easy it has been to use parcelmonkey, great service, affordable prices, no problems. Many thanks!
16/04/14
No comment left by this customer.
16/04/14
this service was so easy and well priced. i will always use parcel monkey in the future, very highly reccomended.
16/04/14
Efficient, courtious service
16/04/14
No comment left by this customer.
16/04/14
no time keeping. parcel still not here
16/04/14
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