We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
no comment
03/05/14
no comment
03/05/14
no comment
03/05/14
no comment
03/05/14
Could not have wished for a better service! Communication,collection and delivery were all FIRST CLASS!
03/05/14
Great service great price
03/05/14
very good
03/05/14
the service was good. but thought it could have been a bit cheaper. as the payment was the same as the royal mail. but i picked your sevice
03/05/14
A+
03/05/14
i would like to claim my money back as i didnt recieve the service i paid for how do i.make a claim.and complaint
03/05/14
Very friendly service although pick up date was 1 day late.
03/05/14
We're told to collect next day (Friday), did not came till Wednesday, then it delivered next day
03/05/14
No problems , easy to book and arrived safely .
03/05/14
no comment
03/05/14
Parcel has not been delivered yet
03/05/14
The best 100 %
03/05/14
Don't use if in a hurry! Stated delivery time to South Africa was 3-4 days - took 22 days to arrive! Tracking updated regularly online.
03/05/14
Ok a little bit confusing and the website not brilliant and communication scatty but you got there in the end, would I use you again for rec
03/05/14
smoth transaction
03/05/14
it's never 2/3 days as says
03/05/14
Excellent service and fast delivery.
03/05/14
no comment
02/05/14
Excellent service, fast and efficient
02/05/14
Night freight does not have tail lifts on their delivery trucks, so I had to lift off with driver who wasn't happy.would not use this servic
02/05/14
Great service, well done!
02/05/14
no comment
02/05/14
excellent service as always
02/05/14
no comment
02/05/14
no comment
02/05/14
Parcel paid for overnight service but not delivered until 2 days later, very disappointed.
02/05/14
Cheap and on time.. loved it
02/05/14
no comment
02/05/14
Tracking the package was unclear, I sent it to Germany and it was signed for in the uk. Then I had to make calls to find out where it was.
02/05/14
It would help if the parcel collection company could advise an approximate pick up to
02/05/14
Nice and quik
02/05/14
Great service
02/05/14
the collection was re scheduled without problems.
02/05/14
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02/05/14
no comment
02/05/14
no comment
02/05/14
