We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
No comment left by this customer.
17/04/14
Collection 1 courier no show, same on re-arranged day, day 3 after I chased them collection made overnight took 5 days!
17/04/14
considering you attemped to steal from me, i wont ever use this service again.
17/04/14
Paid extra to have parcel delivered next day by 12 noon but parcel was not collected on right day so arrived a day late!
17/04/14
Very easy to use service, however a bit difficult to contact you guys if we need via the phone! otherwise perfect for delivering bulky items
17/04/14
No comment left by this customer.
17/04/14
Very bad, I booked a 24hr parcel, and it took 4 days, how do I claim?
17/04/14
Great service,will do business with you again.thanks
17/04/14
Can not fault the service that you offer, and will use you in the future. Saves time and money not having to go to the post office.
17/04/14
Thank you very much
17/04/14
No comment left by this customer.
17/04/14
Prompt service. Recommend
16/04/14
no comment
16/04/14
no comment
16/04/14
The parcel never got submitted, also who do u contact when there is a problem???? Nobody around. **** service
16/04/14
Fab! Did all I needed and would reckomed.
16/04/14
no comment
16/04/14
Amazingly easy to fill in quote and speedy delivery. Brilliant.
16/04/14
no comment
16/04/14
One very unreliable service provided by your partners "Courier" and extremely unprofessional from yourselves ,you gave us to much grief
16/04/14
A contact telephone number would be nice. Otherwise, all good.
16/04/14
excellent service collection on time ,it gives confidence to use on a regular basis
16/04/14
no comment
16/04/14
Excellent service, fast efficient response ,very happy.
16/04/14
Parcel arrived promptly, good service.
16/04/14
Your message online when I tried to rebook my delivery said: "contact support" yet you provide no number or email. I had to use facebook.
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
Parcel Monkey is hassle free, quick and simple. Prices are very competitive as is the service!
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
Always reliable and efficient... many thanks
16/04/14
Excellent service to Australia as always.
16/04/14
good
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
all ok.
16/04/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
