We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,855 reviews.
No comment left by this customer.
29/04/14
No comment left by this customer.
29/04/14
tracking updates are not live, delayed inputs need improving
29/04/14
No hassle service, and Lightning fast delivery. Just perfect in every way. - Many thanks, - IAN.
29/04/14
No comment left by this customer.
29/04/14
All good
29/04/14
No comment left by this customer.
29/04/14
No comment left by this customer.
29/04/14
picked the package up at 6.20 pm when 6.00pm was the time limit
29/04/14
Parcel collected very quickly after booking - arrived safely. Very happy.
29/04/14
No comment left by this customer.
29/04/14
TOTALLY DELIGHTED THIS IS A BRILLIANT SERVICE WELLD DONE
29/04/14
No comment left by this customer.
29/04/14
I paid for next day delivery, the parcel wasn't collected until the 3rd day, very difficult to contact you or Courier, still no response.
29/04/14
Very prompt service as usual. Quick emailing of label and update on pick up time
29/04/14
Couldnt be easier than this, well done, excellent service
29/04/14
No comment left by this customer.
29/04/14
Really good services. Thanks.
29/04/14
Good service, although I wasn't aware it would take 2 days to collect at the point of booking the job which was a pain.
29/04/14
parcel was booked for Monday collection. Wasn't collected. Will be collected today (tuesday). Day wasted waiting around.
29/04/14
The parcel turn out to be smaller, will I get a bit of a refund, if it were bigger you would have charged me more. So fairs fair;)
29/04/14
very pleased with your service most efficient, I will recommend your service.
29/04/14
Odered on tuesday for wednesday,package not collected-no communication from you,after phoning agreed saturday,not collected and no communica
29/04/14
Excellent service. Reminders and communications are brilliant.
29/04/14
No comment left by this customer.
29/04/14
No comment left by this customer.
29/04/14
You failed to pick up on 23rd April. Parcels were re-scheduled for Monday 28th April. We waited until 7.00pm but they were never collected
29/04/14
Ypu performed as youy said you would. Quite good these day
29/04/14
Im still waiting for this parcel to be redelivered due to city link waiting for your confirmation of BFPO30 which you have not yet responede
29/04/14
No comment left by this customer.
29/04/14
The promised pick-up failed, although we stayed home all day. It proved absolutely impossible to re-book. No contact facility whatsoever.
29/04/14
Took 6 day's for parcel to be picked up plus six day's on phone to dx to find out why it was not picked up !!!!!!!!
29/04/14
no comment
29/04/14
no comment
29/04/14
collected when said, delivered quickly , no fuss no bother, job done, thanks
29/04/14
You failed to collect on two different days. And each time a further day is lost since you require 24 hrs notice. The service is terrible.
29/04/14
no comment
29/04/14
no comment
29/04/14
Fast and efficient
29/04/14
Great service so far - thanks - Roger
29/04/14
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