We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Excellent service, great online communication
14/05/14
Excellent service
14/05/14
A 24 hour delivery service should not be advertised if it takes 5 days!
14/05/14
Do try to come and collect parcels on the DAY YOU SAID YOU WOULD!
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Collected and delivered on time.
14/05/14
Late in the day collecting and delivering. Otherwise fine. At this time I do not know if the item was damaged in transit.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Fast, Prompt and Reliable! First Class Service.
14/05/14
smooth transaction, delivered on time, thanks
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Excellent service. Will use again for international shipping.
14/05/14
Still not sure the parcel arrived. Tracking NR not valid for system. Picked up a day too late.
14/05/14
EMAILED AND STILL NO REPONSE. WEBSITE DELAYS IN UPDATING DETAILS. AWFUL
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
you didnt another courier. Very very poor
14/05/14
No comment left by this customer.
14/05/14
Very pleased thank you. Great service
14/05/14
Good service, minus point I book in a printer-free service, but then you ask me to print label for package.
14/05/14
Easy to use website, good prices, fast collection/delivery, labels supplied, so easy, cannot fault you!!
14/05/14
I have to say that I've onlt just started using you and have nothing but praise. The City Link driver is a pleasure to deal with
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
I can't seem to find a contact number or email address????? We need compensation for a Courier parcel!
14/05/14
No complaints
14/05/14
Arrived to collect the item when they said they would and was able to keep track of the progress of the parcel.
14/05/14
