We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
No comment left by this customer.
14/05/14
great service,totally professional and highly recommended
14/05/14
Very nice service thank you
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Everything worked as it should have done. Only negative was that driver did not give my wife any receipt for the item he collected.
14/05/14
excellent,
14/05/14
Easy, good value and efficient
14/05/14
No comment left by this customer.
14/05/14
very quick and safely arrived!
14/05/14
I paid for a track and trace option yet no information is available I have no idea where my parcel is at all & no answer from DX when I call
14/05/14
Always an excellent service
14/05/14
Twice you said you would pick up but didn't. I gave up and then you turned up when I didn't have the parcel with me.
14/05/14
Packages were due for Friday delivery, but didn't arrive until Monday
14/05/14
One of my parcels was not collected. Even with a confirmation they still had no record of the order. Had to rebook collection
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
no comment
14/05/14
no comment
14/05/14
no comment
14/05/14
very good
14/05/14
The parcel still has not been collected (we have been waiting over a week now)
14/05/14
Smooth and simple process - City Link arrived when stated and made the delivery the next day. Great stuff - thanks!
14/05/14
no comment
14/05/14
Good service as always
14/05/14
SLOW DELIVERY
14/05/14
Courier was sent to neighbour's address so I missed the collection. On the re-book he got sent there again but luckily I spotted him!
14/05/14
very efficient. but the mobile app didnt work - had to go online instead. couldn't check box for acceptance of t+c on iphone...
14/05/14
Exactly what I ordered, collected on time, delivered when it should be and happy customers. Thank you.
14/05/14
Exactly what it says on the tin!!!
14/05/14
The cane poles I sent arrived badly bent which would have required considerable force. The package was well
14/05/14
no comment
14/05/14
Parcel was picked up on time, delivery took longer than 2 days , but overall we are happy with your pricing and service
14/05/14
Delays in collecting heavy shipment due to logisitic. But main shortfall is communication, you could be proacitive with info on problems.
14/05/14
Not delivered on time
14/05/14
parcel was not collected on specified day, client waited in all day, and was therefore also day late being delivered.
14/05/14
no comment
13/05/14
Thank you highly recommend A++++++
13/05/14
no comment
13/05/14
no comment
13/05/14
