We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Great service,both collection and delivery ,thank you
15/05/14
No comment left by this customer.
15/05/14
ALWAYS RELIABLE AND BEST VALUE FOR MONEY OPTIONS.
15/05/14
not delivered yet.
15/05/14
As promised, my parcel made it (mostly) intact from my door in Edinburgh to my new door in Cape Town in a few days.
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
The parcel didn't go on the date and time I ordered it to. It was collected on the Monday instead of the Friday before.
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
Reliable. Delivered within the time stated: 3-5 days. Thanks.
15/05/14
No comment left by this customer.
15/05/14
Fabulous service!!
15/05/14
Courier never collected my parcel. I had to drop it at the depot. No response from Customer Services, no warning about not collecting.
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
Good prompt collection and delivery.
15/05/14
Very happy with the info and service
15/05/14
good service friendly pickup
15/05/14
Very good delivery, nice and smooth
15/05/14
excellent service, speedy and very polite.
15/05/14
No one came to collect the parcel, tried to re book but your site wouldn't allow it. I want my money back.
15/05/14
Missed delivery twice last week, no card left, no pickup, finally arrived tuesday...rubbish!
15/05/14
everything went smoothly thankyou
15/05/14
No comment left by this customer.
15/05/14
The box hasn't been collected! Parcel Force say they haven't had an order yet my account was debited. Utterly hopeless.
15/05/14
Absolutely shocking. Would give 0 stars if I could. Didn't collect on the day, or the second day. Spent over an hour on hold no answer.
15/05/14
service was outstanding, website felt a little cumbersome.
15/05/14
no service received
15/05/14
We received back 1 roll on Tuesday of last week and were told the others were on the way back too.
15/05/14
excellent pick up and delivery
15/05/14
No comment left by this customer.
15/05/14
very bad experience booked a parcel a week ago no one came to collect it rebooked it 3times still none showed up
15/05/14
First collection was missed. Driver passed the property but didn't stop.
15/05/14
No comment left by this customer.
15/05/14
no comment
15/05/14
no comment
15/05/14
parcel was picked up but not on day promised. dissociated at having to stay in for a full day for nothing. A phone call would have been nice
15/05/14
Good service. Drop the 2% paypal surcharge + bring down prices to Europe as Parcel2go are beating you again! Then perfect
15/05/14
