We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,855 reviews.
excellent service
30/04/14
Quick efficient and affordable
30/04/14
Ace!
30/04/14
no comment
30/04/14
no comment
30/04/14
When booking through DX bag and collect, the summary says label required, which it isn't!
30/04/14
The collection failed on the day and I had to drive to the depot myself. This is the 3rd time out of the last 5 collections this has happen.
30/04/14
Very impressed, price even cheaper than buying direct from the chosen courier. Recommended!
29/04/14
Will never use again
29/04/14
I booked for parcel monkey to come on Wednesday 23rd of April but nobody came. There was no contact or e mail information to contact parcel
29/04/14
no comment
29/04/14
Collection booked for Monday but parcel monkey technical issues mean that it was not collected until Tuesday. Second time this has happened.
29/04/14
Odd item to have collected and delivered, Parcel Monkey/City Link did it, and delivered it safe, many thanks,
29/04/14
excellent service and price as always thanks
29/04/14
no comment
29/04/14
fast, efficient and cheaper
29/04/14
FANTASTIC SERVICE I WOULD HIGHLY RECOMMEND PARCEL MONKEY CHEAP RELIABLE SPOT ON THANKS VERY IMPRESSED WILL USE AGAIN
29/04/14
no comment
29/04/14
no comment
29/04/14
failed collection on friday 25th April with Courier.tracking via there site very confusing?,collected two parcels on Monday 28th,no track
29/04/14
Two days late in collecting a parcel..makes our company look poor!
29/04/14
no comment
29/04/14
no comment
29/04/14
No method of contacting parcel monkey, shipping labels arrived 48hrs too late, booking not passed to Courier, don't use Parcel Monkey ever
29/04/14
Courier failed to show up to another courier.
29/04/14
Good service
29/04/14
try to get the dates right next time thanks
29/04/14
parcel should have been there next day, it arrived on 2nd day, poor service,not had this before. customer waited in 2 days he was not happy
29/04/14
I was very impressed with the whole experience... Not every one has a printer. Could label be suplied on goods collection.
29/04/14
This end was great - slow in Switzerland
29/04/14
no comment
29/04/14
good
29/04/14
No comments.
29/04/14
Excellent service as always
29/04/14
stop using Courier. failed to collect parcel, failed to deliver parcel as of yet, booking made on 21/4/14 for 24 delivery. not happy
29/04/14
most disappointed after waiting in all day that this consignment was not collected on day scheduled and had to re book for next day.
29/04/14
Useless
29/04/14
Great service arrived on schedule many thanks will definitely use you again
29/04/14
few problems with web site , but actual delivery service was good .
29/04/14
The item was not collected on the specified date
29/04/14
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