We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,854 reviews.
I booked a collection fo net day, it was ecepted yet the courier turned up a day later and I had to eplain to my customer why!
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
I didn't deal with the delivery myself but I do know that the package has been received in good condition by our customer. Thank you.
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
Re my last two parcel collections. Parcel Monkey has gone from excellent service to poor. both pickups occurred
30/04/14
Very reasonable prices and very quick delivery
30/04/14
Hassle free - great service
30/04/14
Excellent service as always thank you :)
30/04/14
I found the website clear and easy to use.
30/04/14
No comment left by this customer.
30/04/14
great service great price JUST GREAT !!!
30/04/14
Excellent, prompt and professional sewrvice. Nice Cornishman turned up....proper job!!
30/04/14
City link fAiled to follow collection instructions again. Had to contact them direct and rearranged collection
30/04/14
Collection as planned
30/04/14
No comment left by this customer.
30/04/14
Parcel monkey did well. Price was good. Citylink kept going to the wrong address though. Otherwise all good
30/04/14
No comment left by this customer.
30/04/14
Everything went smoothly from collection to delivery so no improvements as far as I am concerned.
30/04/14
Great value and excellent service
30/04/14
Good service, good price, good job!
30/04/14
Get the courier to actually collect the item!!!!!!!
30/04/14
No comment left by this customer.
30/04/14
fragile sensory equipment, delivered safe and sound, many thanks
30/04/14
2 missed dates for collection, tracking info. never updated making tracking impossible. No communication or replies to complaints.
30/04/14
The service was very fast
30/04/14
no comment
30/04/14
picked up as requested.address labels available.delivery within 24hr period. impressed.
30/04/14
no comment
30/04/14
Great service, no issues, and so much cheaper than taking the parcel to the post office for Parcelforce!
30/04/14
Still not delivered after a week of order, nightmare. Said it's going to be delivered 3 x now and not arrived. Lots of hassle from customer.
30/04/14
no comment
30/04/14
No No No. No Hassle. No problems. No grief. Thankyou for a great service!!!!
30/04/14
Great and quick
30/04/14
Everything went to plan. Fast delivery and good price.
30/04/14
Prompt service, collect same day and delivered the next!
30/04/14
Droping off parcel is not cleae I had to go to depo at the end!!!!!!!!!!! Bb
30/04/14
no comment
30/04/14
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