We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,854 reviews.
Great service, will use again
30/04/14
Fantastic service !
30/04/14
Excellent service, easy to use booking program. Will use again.
30/04/14
No comment left by this customer.
30/04/14
Item was extremely damaged on reaching delivery address. No care taken by courier what so ever regarding contents of package.
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
great service thanks
30/04/14
Booked for collection on Friday. Didn't get collected til Monday. It's now wed after 6pm and still no delivery
30/04/14
referring to the collection day- I spent 3 days in the house waiting for someone. Dx guys are great and lovely they supported all the times
30/04/14
No comment left by this customer.
30/04/14
Delivery was good, but collection could be improved - waited around whole day for them to come right at the end.
30/04/14
No comment left by this customer.
30/04/14
Excellent communication, first class service
30/04/14
Absolute excellent service at an unbelievable bargain price. Thankyou. definatly use u again.
30/04/14
parcel collected and delivered on time
30/04/14
you or who you sub contracted it out to put the wrong label on the package so the customer didn`t get the correct goods
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
Pick was a day late. but all worked well
30/04/14
No comment left by this customer.
30/04/14
It was the second collection I had ordered in 2 weeks that has arrived a day later than confirmed… Why is this please ?
30/04/14
No comment left by this customer.
30/04/14
have heard nothing from you regarding a failed collection. asked for a refund haven't heard back.
30/04/14
All good thanks
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
excellent services
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
Good service at a good price only downside is I found it hard to track item as parcel force didn't recognise tracker number given to me .
30/04/14
For the second time out of 5 collections the courier failed to arrive on the selected date, wasting my time and delaying my delivery.
30/04/14
No comment left by this customer.
30/04/14
I sent two items on the same day one arrived 2 days later one took 4 days. Both items were smashed to bits
30/04/14
arrived but did not take parcel as "no room on van " = bunch of monkeys
30/04/14
No comment left by this customer.
30/04/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
