We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Late collecting and had to chase
16/05/14
I would never personally use you again and would never recomend you.
16/05/14
vert good promp service
16/05/14
collection was booked for Fri 9th parcel was not collected till tus 13th and took 2 more days to arrive i have had to refund delivery cost
16/05/14
Parcel did not arrive within 24 hours as advertised - spent 2 days on and off phone trying to find out when it would be deivered
16/05/14
dealt with you guys twice now and both being very positive and thank you
16/05/14
Very satisfied,great service,thanks.
16/05/14
Verry pleased
16/05/14
parcel was 2 and a half hours late. :-(
16/05/14
no comment
16/05/14
Really efficient, thank you.
16/05/14
Time slot for pick up would have been more convenient.
16/05/14
collection service first class
16/05/14
Good service at great value. Only issue is no phone number or email address for Parcel Monkey if you want to contact them.
16/05/14
no comment
16/05/14
no comment
16/05/14
no comment
16/05/14
Very efficient & keenly priced.
16/05/14
no comment
16/05/14
no comment
16/05/14
My experience was good and the parcel was delivered on time. Thanks
16/05/14
no comment
16/05/14
no comment
16/05/14
Excellent customer service
16/05/14
no comment
15/05/14
Very professional, fast collection and shipping, fantastic price, would be hard to beat.
15/05/14
Very good service. delivered when said. will be using you from now on.
15/05/14
no comment
15/05/14
no comment
15/05/14
Was great service but u need to have time slots .... So were not waiting in all day
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
the delivery arrived 2 days after the booked date - Please refund my payment contact me to confim that this will happen thank you
15/05/14
still waiting for a collection!!!!!!!!!!!!!!!!!!!!!!!!!!!
15/05/14
No comment left by this customer.
15/05/14
Can't track parcels only your company can as we pay u,u pay them can't claim my item back can't contact you never use again rubbish company
15/05/14
online tracking does not work and it is difficult to know which number is the actual tracking number
15/05/14
I was disappointed that the parcel wasn't collected on the date I'd booked.
15/05/14
Just perfect, can't say more, thank you.
15/05/14
worked as described, very easy to follow
15/05/14
