We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
no comment
12/05/14
Parcel not collected but wasn't notified! Still hasn't been collected three days later
12/05/14
the driver did not collect on the agreed date so the parcel was delayed
12/05/14
no comment
12/05/14
No comment left by this customer.
12/05/14
Excellent as always.!
12/05/14
excellent service, collected and delivered safely and on time
12/05/14
No comment left by this customer.
12/05/14
Fantastic service, smooth as silk A++++++++++++
12/05/14
No comment left by this customer.
12/05/14
Very good delivery time to Australia
12/05/14
excellent service as always
12/05/14
No comment left by this customer.
12/05/14
needed toput a telephone number in which I do not have
12/05/14
No comment left by this customer.
12/05/14
very good service, will continue to use the service
12/05/14
The tracking information from parcel force stopped at Oxford - and the destination was the Netherlands !!
12/05/14
No comment left by this customer.
12/05/14
No comment left by this customer.
12/05/14
Collected a day late so waited in all day in vain. 96hrs after should have been picked up it arrived as spanned a weekend. No communication.
12/05/14
Very pleased with the quick and efficient service I received, thank you!
12/05/14
My parcel was meant to be delivered today between 8am and 6pm been waiting all day. It has now gone 6 and still nothing.
12/05/14
My parcel was collected 2 days later than the scheduled date,spent over 3 hours on telephone trying to contact you.Spent £21+ waste of mone
12/05/14
Easy website; good prices :)
12/05/14
No comment left by this customer.
12/05/14
the only issue i had was that the parcelforce could not print the label for the parcel
12/05/14
No comment left by this customer.
12/05/14
Everything you promised - you did
12/05/14
Thank you for an excellent service both for the sender & recipient. It would be better if there were time slots for collection of packets.
12/05/14
No comment left by this customer.
12/05/14
Was to be collected on Tuesday the 29th but was collected on Wednesday. Hasn't reached destination10 days now but it looks like lost.
12/05/14
This time someone gave an incorrect post-code to the collecting driver. After many phone-calls he came 24hrs late.
12/05/14
citylink were reliable as ever, thanks
12/05/14
very easy to use thank you
12/05/14
No comment left by this customer.
12/05/14
Good prompt service -cheaper and more secure than Royal Mail - thanks
12/05/14
No comment left by this customer.
12/05/14
Absolutely perfect , Collected early following day, arrived on 4th day within time from UK to Finland. Bargain price!
12/05/14
No comment left by this customer.
12/05/14
Atrocious delivery. 3 customers received delivery days late.
12/05/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
