We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
The tracking system is awful.I don't have a clue where the parcel is or who the carrier is. It hasn't arrived yet. No way to contact you.
15/05/14
A FLAWLESS ONLINE SUBMISSIONS DOING IT ONLINE WAS SO EASY PRINTED MY LABLES JOB DONE DROPPED OFF AT CITY LINK TRACKED IT ALL THE WAY
15/05/14
Just communication needs to be upped only thing that let's you down
15/05/14
Parcel was picked up the following day, no problem, quick and efficient cheaper than Parcelforce. Would definitely reccommend
15/05/14
No comment left by this customer.
15/05/14
Great price for great service. Parcel was picked up when you said it would be. Delivered next day. No grumbles at all.
15/05/14
Parcel was simply dumped on doorstep in full view- it was not signd for and courier Courier has not responded to my complaint to them
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
can't think of anything I booked for my parcel to be picked up it was picked up and delivered great service thank-you
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
did not collect parcel even though they had 6 days notice
15/05/14
Parcel arrived with substantial damage, despite being very well packed. Useless.
15/05/14
Very quick service. Less than a week from UK to rural Canada...impressive!
15/05/14
Always reliable and never had any issues
15/05/14
dx failed to collect on friday and only turned up on wednesday . not very good !
15/05/14
Service was fantastic. Great rates and speedy delivery..Thanks
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
lost item parcel force
15/05/14
My items were collected by a non-descript person, ID badge was not prominently shown. Mediocre service at best
15/05/14
Perfect !
15/05/14
parcel was not collected on the agreed date.
15/05/14
Great service,both collection and delivery ,thank you
15/05/14
No comment left by this customer.
15/05/14
ALWAYS RELIABLE AND BEST VALUE FOR MONEY OPTIONS.
15/05/14
not delivered yet.
15/05/14
As promised, my parcel made it (mostly) intact from my door in Edinburgh to my new door in Cape Town in a few days.
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
The parcel didn't go on the date and time I ordered it to. It was collected on the Monday instead of the Friday before.
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
Reliable. Delivered within the time stated: 3-5 days. Thanks.
15/05/14
No comment left by this customer.
15/05/14
Fabulous service!!
15/05/14
Courier never collected my parcel. I had to drop it at the depot. No response from Customer Services, no warning about not collecting.
15/05/14
No comment left by this customer.
15/05/14
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