We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
could not fault you, keep up the good work
16/05/14
Prompt collection and delivery and competitively priced. Will definitely use your company again.
16/05/14
Couldn't fault service!
16/05/14
Easy to use service - good tracking system
16/05/14
Excellent service - everything made simple.
16/05/14
The courier did not turn up on the day he was booked to come. I rebooked it the next day, so the item arrived two days late to my client.
16/05/14
The person the parcel was collected from could use a way of finding out more precisely when it would be collected
16/05/14
No comment left by this customer.
16/05/14
excellent,much improved from the last effort.
16/05/14
No comment left by this customer.
16/05/14
No comment left by this customer.
16/05/14
No comment left by this customer.
16/05/14
No comment left by this customer.
16/05/14
some of your teams have better coms than others
16/05/14
Extremely helpful, efficient, cost effective, friendly service.
16/05/14
Was meant to be next day delivery but actually took 2 days and had spent the all of the previous day waiting
16/05/14
No comment left by this customer.
16/05/14
No comment left by this customer.
16/05/14
No problems. Many thanks.
16/05/14
Took a whileto complete the online forms but the parcel service was excellent
16/05/14
efficient
16/05/14
no comment
16/05/14
Excellent price and easy to use
16/05/14
good
16/05/14
Late collecting and had to chase
16/05/14
I would never personally use you again and would never recomend you.
16/05/14
vert good promp service
16/05/14
collection was booked for Fri 9th parcel was not collected till tus 13th and took 2 more days to arrive i have had to refund delivery cost
16/05/14
Parcel did not arrive within 24 hours as advertised - spent 2 days on and off phone trying to find out when it would be deivered
16/05/14
dealt with you guys twice now and both being very positive and thank you
16/05/14
Very satisfied,great service,thanks.
16/05/14
Verry pleased
16/05/14
parcel was 2 and a half hours late. :-(
16/05/14
no comment
16/05/14
Really efficient, thank you.
16/05/14
Time slot for pick up would have been more convenient.
16/05/14
collection service first class
16/05/14
Good service at great value. Only issue is no phone number or email address for Parcel Monkey if you want to contact them.
16/05/14
no comment
16/05/14
no comment
16/05/14
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