We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,035 reviews.
Problems with collection, Complaint lodged with Courier but no response, Please investigate
23/05/14
no comment
23/05/14
the pack had no tracking for days - is now held up and had no support. Apart from that it's been great ;-( (that's ironic by the way)
23/05/14
Ease of booking, collection prompt to fast & effective delivery
23/05/14
no comment
23/05/14
Good service, prompt pick up and drop off
23/05/14
no comment
23/05/14
GREAT SERVICE - WHAT MORE CAN WE SAY?
23/05/14
I can't fault you at all. Would be good if Citylink gave an approx collection time by text message. Thanks.
23/05/14
Delivered on time without any problems. Service was usual high standard.
23/05/14
Fine
23/05/14
no comment
23/05/14
Could not find address. Said that carded the householder! Delivered at third attempt after given directions. Office helpful, Depot no effort
23/05/14
Quick collection, quick delivery! Will definitely use them again!
23/05/14
email o
23/05/14
YOU ARE VERY HELPFUL PLUS YOUR SITE IS EASY TO USE EXCELLENT THANK YOU
23/05/14
Perfect service, not a problem with collection or delivery. Thank you.
23/05/14
Does what it says on the tin
23/05/14
Good service
23/05/14
Very good efficient service
23/05/14
Great value, on time, perfect
23/05/14
Had to get a parcel asap to Portugal - your website was very helpful an made organising delivery of parcel so simple - brilliant!
23/05/14
Easy to use and all worked well, thanks
23/05/14
No comment left by this customer.
23/05/14
I already sent 4 parcels to Kazakhstan and never had any problem, collected and delivered in time & recommended friends, great thanks to PM
23/05/14
No comment left by this customer.
23/05/14
No comment left by this customer.
23/05/14
only issue was that you don't get any ideas when the parcel will be collected so have to wait in all day.
23/05/14
no comment
23/05/14
no comment
23/05/14
very prompt service very easy and quick
23/05/14
the courier did not collect and I have now lost a customer and money because of it.
23/05/14
no comment
22/05/14
No pickup no call
22/05/14
no comment
22/05/14
no comment
22/05/14
Delighted. Made sending a large parcel very easy and saved trawling a number of Websites. Good Luck Parcel Monkey
22/05/14
I had a lot of problems paying, I live overseas and none of my cards were accepted or my mums UK cards, perhaps PayPal would be a good idea
22/05/14
No confirmation of ?Date of Despatch ?Home Address ?Depot ?Name - ??NO IDEA FROM EMAIL INFO ?Shipping lablels could not obtain
22/05/14
no comment
22/05/14
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