We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Didn't arrive next day between 7-1730 and then scanned after 8pm ! not happy at all
06/07/14
no comment
06/07/14
A++++++++ As Always
06/07/14
no comment
06/07/14
Very unhappy. PM need to detail that if collection is missed, they won't recollect with some of the providers
06/07/14
No comment left by this customer.
06/07/14
super all round
06/07/14
No comment left by this customer.
06/07/14
Took 3 attempts to collect a parcel and a hell of a lot of hassel. 'Next day' service took 3 days - Very poor.
06/07/14
Excellent from start to finish, very easy website, definitely use again and recommend to friends.
06/07/14
No comment left by this customer.
06/07/14
No comment left by this customer.
06/07/14
easy to use and fair price.
06/07/14
Reliable as always - my first choice for a courier.
06/07/14
No comment left by this customer.
06/07/14
very good, thank you
06/07/14
Easy to arrange and efficient service - highly recommend.
06/07/14
well informed , liked being able to track parcel on line and delivered to the door within the specified time slot
06/07/14
No comment left by this customer.
06/07/14
No comment left by this customer.
06/07/14
Very happy with the service, took all the inconvenience out of sending my parcel. Will definitely use again. Outstanding.
06/07/14
Faultless service, delivered next day = recommended.
06/07/14
parcel wasnt collected until the day after it was meant to be picked up
06/07/14
Excellent service once again.
06/07/14
Due to collect 30/6 but did not collect until 2/7 after many phone calls. Next day delivery but recipient still not received 6/7.
06/07/14
My parcel was not picked up on the day specified. I could not contact you. It was only collected when I phoned the courier.
06/07/14
very pleased with my first experiance with parcel monkey easy to use paypal makes payment easy pick up was perfect delivery was smooth thank
06/07/14
The parcel I sent within UK was fine. I wanted to send a parcel abroad, your international settings don't work and there is no contact no.
06/07/14
when you took the order you didnt pass any pick up number to Courier,i had to ring them and sort it out.
06/07/14
No comment left by this customer.
06/07/14
as far as I know it got delivered so yay you!
06/07/14
Very good service could not fault , even added an additional parcel and system combined them into one pickup
06/07/14
No comment left by this customer.
06/07/14
No comment left by this customer.
06/07/14
No comment left by this customer.
06/07/14
speedy delivery - only 3.5 days to get from UK to New Zealand. Would help if collection hour could be advised.
06/07/14
Polite, friendly collection arrived safely next day in early morning
06/07/14
No comment left by this customer.
06/07/14
No comment left by this customer.
06/07/14
Excellent service, parcel picked up on monday pm and delivered to Belgium on thursday am.
06/07/14
