We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
no comment
07/07/14
no comment
07/07/14
Shocking service. Tracking note says delivered but it hasn't. No way of checking recipient name. Urgent ring me NOW. 07932 055923 Mr Owen
07/07/14
My parcel has not been collected and its impossible to contact you
07/07/14
For the second time information didn't get to the courier and I waiting in all day and lost wages!!! disgusted
07/07/14
Excellent service from start to finish. Staff at drop off were very helpful. Thank you
07/07/14
U only allow 138 char's 4 feedback, No email to contact u and i'm still waitin for my parcel, 1 week late. ****
07/07/14
Arrived quicker than I thought it would and was an easy process to follow.
07/07/14
None
07/07/14
no comment
07/07/14
no comment
07/07/14
No comment left by this customer.
07/07/14
Parcel ref: PM_2078262_2778909 was booked in for collection both on the 16th & 22nd May, no collection made unable to resolve via phone.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
Tbh, it couldnt have been easier, great service at a great price. :)
07/07/14
Really pleased again. A bit of a pain having to wait in so long. Would be nice to know if morning or afternoon.
07/07/14
Parcel was collected 30/6/14. Tracking still shows scheduled for collection 27/6/14. Unable to find out where it is as no phone number
07/07/14
Excellent service very efficient and cost effective
07/07/14
Nothing to add, it was a great delivery
07/07/14
Great service, thanks
07/07/14
Excellent, thanks.
07/07/14
Excellent fast service though no tracking info beyond arrival at delivery depot. Otherwise full marks.
07/07/14
very simple, easy to use and so efficient. Wouldn't use anybody else!
07/07/14
The address was incorrect in your system, it's not TankFreight anymore but north east truck Van, because of this the parcel was 3 days late
07/07/14
excellent service, thanks
07/07/14
Smooth transaction from start to finish, will def use again - thanks!
07/07/14
Very easy process with all the info I needed along the way - and you found the most competitive prices!
07/07/14
Late
07/07/14
Simple, cheap and reliable.
07/07/14
Collected and delivered like clockwork
07/07/14
No comment left by this customer.
07/07/14
no comment
07/07/14
all day collection did take all day otherwise ok
07/07/14
V good, but could do with charging according to the weight sent
07/07/14
None, was all fairly easy to arrange and item was collected as agreed the next day!
06/07/14
no comment
06/07/14
no comment
06/07/14
Brilliant service from beginning to end, will definitely use again and recommend to all
06/07/14
