We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
it was as good as could be hoped for
03/07/14
No comment left by this customer.
03/07/14
no comment
03/07/14
no comment
03/07/14
Very efficient, great service and very reasonable prices... A+++++
03/07/14
Ok, but a day late on collecting after I had to chase you guys up ;(
02/07/14
Brilliant hassle free service
02/07/14
Excellent pain easy service
02/07/14
no comment
02/07/14
Fantastic! Best prices and excellent service. Would recommend to all. Great company to deal with. Thank you!
02/07/14
very pleased with the service thank you
02/07/14
no comment
02/07/14
no comment
02/07/14
I prebooked booked a time on the site but the driver wasn't aware of it and came later then I'd hoped.
02/07/14
no comment
02/07/14
Collected on time , delivered on time. Reasonable price too. What more do you want?
02/07/14
My first time ever arranging a courier. Very impressed. All good except that I had to print off label when I don't have a working printer.
02/07/14
couldn't pre-book with our chosen courier a couple of days in advance. Otherwise good value, clear and efficient
02/07/14
great service thanks
02/07/14
no comment
02/07/14
my parcel wasnt collected on the scedualed day it went monday in the end but its coming back i lost my sale so not happy
02/07/14
very efficient service and easy to use.
02/07/14
no comment
02/07/14
you promised (in writing) collection on 25th June, but did not collect until 26th June. I still await contact from my emailed complaint.
02/07/14
brilliant service once again, cant fault you 5*****
02/07/14
painless good service
02/07/14
Parcel was delivered late. Wrote to ask refund, no answer... Not satisfy with the service
02/07/14
Excellent service
02/07/14
you still haven't even bothered to another courier not even a phonecall, i'd like a refund please
02/07/14
The parcel arrived in reasonable good time, and was intact. The recipient did comment good or other wise. A parcel returned to the owner.
02/07/14
Good website, good couriers. Tracking links etc need to be followed up on , DX etc.
02/07/14
no comment
02/07/14
The item has still not been collected!!!
02/07/14
no comment
02/07/14
no comment
02/07/14
no comment
02/07/14
DX did not turn up untill following day for collection. My customer had to put a job on hold untill following week.
02/07/14
excellent service
02/07/14
email customer with expected time of delivery/collection
02/07/14
Package should have been collected on Friday 27th, but not picked up till 30th, However delivery happened on 1st.
02/07/14
