We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
It would have been helpful to know a rough time that the delivery man was coming to colect the parcel.
21/06/14
Didn't collect on arranged day,
21/06/14
no comment
21/06/14
Just good service simple
21/06/14
Took the parcel to the drop off at 7.15pm, was told it wouldn't be next day..... Even tho it should have been
21/06/14
****ing pick up my parcel ****ing had to book it in 3 times. Still ****ing not been picked up
21/06/14
no comment
21/06/14
Collection was stated for Monday 16th June but courier didn't arrive until the following day.
21/06/14
booked collection for Monday parcel was collected on Tuesday and delivered completly ripped
21/06/14
Collection simply did not happen on the planned day. 24 hours late
21/06/14
no comment
21/06/14
Couldn't do better, excellent
21/06/14
Parcel not collected on 1st attempt - driver was late & could have phoned person at collection but didn't - 2nd collection ok - poor result
21/06/14
fantastic service ,so easy to use and good rates too
21/06/14
Excellent Collection, Excellent Delivery, Excellent Value
21/06/14
no comment
21/06/14
Efficient helpful service & pleasant courier
21/06/14
no comment
21/06/14
No comment left by this customer.
21/06/14
Hi difficulty printing off postage label
21/06/14
Everything went ok, thanks
21/06/14
The delivery was successful, although arrived 20 minutes later than stated. Customer a little agitated but overall satisfactory..
21/06/14
Quick and easy, will use again!
21/06/14
chose Parcelforce. best service and price, thanks Parcel Monkey you made it easy!
21/06/14
Very accurate website, easy to use and quick service. will use again %100 in the future.....
21/06/14
package was lost during transit. No communication given to me. No estimated delivery time given. Pretty pants really.
21/06/14
Excellent service I had been putting off sending 2 boxes of ho
21/06/14
No comment left by this customer.
21/06/14
The service was ace!
21/06/14
Cheep and fast
21/06/14
No comment left by this customer.
21/06/14
No comment left by this customer.
21/06/14
Excellent Thankyou.
21/06/14
Very efficient, lovely young man who came to our house,friendly x helpfully .
21/06/14
no comment
21/06/14
loved it £66 with parcel force, parcel monkey...via parcel force £22 BARGAIN
21/06/14
Excellent service as usual with perfect timing for by road as stated 6 days always happy to use as normal keep up the good work and prices
21/06/14
Fast and safe delivery
20/06/14
Booked with city link. Would be nice to be able to drop at the depot on the same day. Very good otherwise.
20/06/14
no comment
20/06/14
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