We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Best service from a carrier on a long time
03/07/14
Supposed to be next day delivery and it took 3 days to be picked up and 2 days to be delivered!!!!
03/07/14
Every time I have used parcel monkey they have been A1 - no probs (tracking link could be better)
03/07/14
Pricing good. Efficient service. Easy to use website. Have used you several times now and very satisfied with overall service.
03/07/14
Excellent service, good price, would use again
03/07/14
No comment left by this customer.
03/07/14
When things go wrong there should be PM telephone numbers available. The service received was awful and I will not use PM ever again!!
03/07/14
Excellent prices, great service, speedy delivery.
03/07/14
Poor, beyond belief.
03/07/14
All the way to Perth, Australia in five working days. Excellent service as always. 5 Gold star rating.
03/07/14
excellent service,timing a bit of an issue,but i think that was me.thanks a bunch,peter
03/07/14
No comment left by this customer.
03/07/14
Very simple and cost effective way to send parcels that cannot go through "hub" parcel carriers,
03/07/14
My parcel was collected just fine and delivered promptly. Thank you very much
03/07/14
No comment left by this customer.
03/07/14
No comment left by this customer.
03/07/14
I'm very pleased, I sent to Kazakhstan parcels 5 times, all delivered in time, already recommended to friends, will use again, thanks. a lot
03/07/14
Unfortunately the parcel has still not been delivered to my client.
03/07/14
No comment left by this customer.
03/07/14
No comment left by this customer.
03/07/14
very easy to use. no hassle and very efficient. excellent
03/07/14
No comment left by this customer.
03/07/14
Quick and efficient - what more could I ask for
03/07/14
Terrible service. Courier did not come and did not send a message to inform me. Will not be using you again. Terrible
03/07/14
was very helpful, cant fault.
03/07/14
Used DHL. Very good service, arrived in 3 working days as expected, could track every move online. Great pricing. Will definitely use again.
03/07/14
No comment left by this customer.
03/07/14
parcel wasn't collected the first time
03/07/14
wasnt picked up on the first day, never notified, parcel arrived damaged, badly handled but also badly packaged.
03/07/14
No comment left by this customer.
03/07/14
All fine thanks
03/07/14
very efficient
03/07/14
As I am a travel & cargo agent,I like your service. Please add some more countries like Ghana. Thanks
03/07/14
No comment left by this customer.
03/07/14
No comment left by this customer.
03/07/14
No comment left by this customer.
03/07/14
Our parcel failed to be collected for 5 days and we had a client urgently chasing.
03/07/14
No comment left by this customer.
03/07/14
No comment left by this customer.
03/07/14
No comment left by this customer.
03/07/14
