We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,827 reviews.
fast, efficient, competitive pricing- what's not to like?
17/06/14
No comment left by this customer.
17/06/14
bloomin' marvelous
17/06/14
The delivery had a time window but not the collection. An estimate to within a couple of hours would be great for collection.
17/06/14
courier never came but tracking said he had. Courier not interested. then courier turned up. awful service
17/06/14
Excellent service
17/06/14
Delivery driver was a freaking legend. He's getting a Christmas card from me.
17/06/14
Easy to order, easy to send and It was really quick! It took only 3 working days to get it on the place! THANKS! :-)
17/06/14
Simple to use, good value and all worked to plan
17/06/14
very good
17/06/14
only concern was that courier turned up mid-afternoon;I was beginning to worry that I had been forgotten;perhaps an email/phone to advise
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
straight forward easy navigation around site & excellent communication with driver, would use and highly recommend to friends, thanks guy's
17/06/14
Its the second time we have used Parcel Monkey & both times they weren't collected on the day they were booked out!
17/06/14
Excellent service well done
17/06/14
This was not collected on the day that i specified and paid for and I was not informed about this by Parcel Monkey
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
The package was not picked up when it was due to be picked up. Extremely dissatisfied.
17/06/14
No comment left by this customer.
17/06/14
Late collection, Late delivery and I have 1 item missing in action!!!!! Not happy
17/06/14
pick up confirmed - but missesd - it is now day 3 and still noone has called to pick up - have been on your website and re-ordered the pick
17/06/14
No comment left by this customer.
17/06/14
Greatfull service and on time
17/06/14
No comment left by this customer.
17/06/14
Good value reliable service. Thank you.
17/06/14
No comment left by this customer.
17/06/14
Would of been good to have a time frame when my parcel was going to be picked up.
17/06/14
Pick up was early, driver was very polite, and updates were sufficient to help keep track. Very good service.
17/06/14
No comment left by this customer.
17/06/14
A voice message & two e-mails to make sure I was there to hand over the parcel, I WAITED IN ALL DAY he didd'nt show until late next day.
17/06/14
It would help if you could give an indication of collection time - ie before 1 or after - I had to wait in all day till collection at 4.15
17/06/14
Super service!
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
good!
17/06/14
OREDER WAS PICKED UP ON THE WEDNESDAY AND NEEDED TO BE THERE BY THE FRIDAY AND IT WAS
17/06/14
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