We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
An idea of approximate collection time would be good
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
had problems tracking the parcel. it stated it had been collected but nothing further until.it had been delivered.
30/06/14
Parcel monkey were fine however, Parcelforce managed to break 60% of the tiles, which were extremely well packaged.
30/06/14
No comment left by this customer.
30/06/14
No comment left by this customer.
30/06/14
No comment left by this customer.
30/06/14
always a happy customer thankyou
30/06/14
ABSOLUTE **** AND CUSTOMERS SERVICE IS LIKE DONT GIVE ****
30/06/14
No comment left by this customer.
30/06/14
Not delivered for 3 days and had to re book. No customer service telephone number, or live help line. Sorry would not use again.
30/06/14
No comment left by this customer.
30/06/14
No comment left by this customer.
30/06/14
1 parcel not delivered after 13days,1 parcel not collected after 5 days,had to cancel,no refund yet,shocking service,never again.cowboys !
30/06/14
No comment left by this customer.
30/06/14
So easy and great for collecting orders from companies who charge too much for delivery.
30/06/14
Courier failed to collect so I had to take parcels to Plymouth depot next day (40 miles) Next day delivery did NOT therefore occur V POOR!
30/06/14
No comment left by this customer.
30/06/14
very good a1
30/06/14
No comment left by this customer.
30/06/14
No comment left by this customer.
30/06/14
Perhaps give a time when the collection would be
30/06/14
simple to use, esay to track with good detailed tracking info.
30/06/14
great service thanks :)
30/06/14
You didn't another courier on the day I requested
30/06/14
great price, easy website, courier rang me to confirm location, Great service
30/06/14
No comment left by this customer.
30/06/14
City Link failed to collect parcel on contracted date of collection, collected the day after. No communication received had to chase myself.
30/06/14
Great service - everything went like clockwork
30/06/14
No comment left by this customer.
30/06/14
Confirmation of delivery would be good
30/06/14
Never used parcel monkey before but definitely will again. Easy to use and competitive, couldn't ask for more :-)
30/06/14
No comment left by this customer.
30/06/14
It would be good if we did not have to queue at post office
30/06/14
No comment left by this customer.
30/06/14
3 times still not pick up !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
30/06/14
Thumbs up !
30/06/14
Excellent service. Needed clearer instructions with the paperwork needed to take to the parcelforce depot. No issues though. Will use again
30/06/14
No comment left by this customer.
30/06/14
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