We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,023 reviews.
no comment
13/07/14
More explanation on the customs document. What information needs to be shown to help safe travel to destination
13/07/14
no comment
13/07/14
no comment
13/07/14
Parcel wasn't collected on the right day.
13/07/14
Arrived 3 days late
13/07/14
no comment
13/07/14
Collection wasn't even attempted for my parcel on the day it should have been so I wasted a day sat in at home
13/07/14
Excellent work by City Link, early collection and early delivery the next morning
13/07/14
Parcel was collected on Monday with correct address, postcode and contact number - Said attempted on Tuesday?? - Not delivered until Friday
13/07/14
no comment
13/07/14
Very easy to use site. Very efficient service, parcel collected and delivered exactly as stated. Recommended Company for parcel delivery.
13/07/14
I have come back to parcel monkey and have to day very impressed with the parcels I've sent on time and quick delivery keep it up
13/07/14
Great thankyou
13/07/14
Excellent service highly recommend
13/07/14
Courier was late to pick up parcel by one day
13/07/14
Prompt pick up and arrived at the destination with time to spare, overall FAB!
13/07/14
Collected promptly and delivered with no problems.
13/07/14
no comment
13/07/14
Good service at reasonable price. I would recommend
13/07/14
Great website, easy to navigate, plenty of choice with clear options
13/07/14
Sweet !
13/07/14
GREAT SERVICE
13/07/14
No comment left by this customer.
13/07/14
No comment left by this customer.
13/07/14
No comment left by this customer.
13/07/14
No comment left by this customer.
13/07/14
Very easy to order and item picked up when advised
13/07/14
Excellent service and even better price - you carriers are keeping the British Economy growing at a great rate.
13/07/14
No comment left by this customer.
13/07/14
I've had no communication about where the parcel is despite emailing parcel force
13/07/14
Simple and easy to use online, parcel arrived on time, very happy with service and price.
13/07/14
No comment left by this customer.
13/07/14
No comment left by this customer.
13/07/14
No comment left by this customer.
13/07/14
Option on not having to print shipping label as it causes problems when buying items online, but happy with service provided.
13/07/14
Excellent service
13/07/14
No comment left by this customer.
13/07/14
the worst service ever. no one come to another courier and now i have a loss of £140. never again booking through parcelmonkey
13/07/14
Quick, easy and economical.
13/07/14
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