We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
Claimed to attempt delivery but didn't come. No notification of 2 hour slot. Re-arranged delivery request ignored re-delivered wrong day.
01/07/14
Cheap and easy
01/07/14
Parcel arrived safely, thank you!
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
Courier never showed up to another courier, I had to take my parcel to the Courier depot Courier let parcel monkey down
01/07/14
My parcel turned up damaged and Im having to partially refund the seller due to damage in transit
01/07/14
No comment left by this customer.
01/07/14
fab service thanks SSSSSSSSSSSSSSSSSSSSTEVE
01/07/14
parcel not collected on day arranged very difficult to speak to any one regarding when it might be collected
01/07/14
No comment left by this customer.
01/07/14
Service was great, efficient wiht no delays. Thanks
01/07/14
excellent
01/07/14
Good service Thanks
01/07/14
No comment left by this customer.
01/07/14
Parcel Delivered on time / undamaged
01/07/14
A1***
01/07/14
Very impressed with the service
01/07/14
No comment left by this customer.
01/07/14
i've never actually booked a courier company to collect and deliver a parcel to me before, parcel monkey made it as easy as possbile! 10/10
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
Slick process from start to finish, good communication - I will definitely use again
01/07/14
too many emails
01/07/14
great as normal
01/07/14
All good, from online booking, to collection & delivery, tracking service. Thank you, price resonable too :-)
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
turned up a date late to pick up the parcel !!!
01/07/14
The parcel was not picked up till the next day. No communication what so ever
01/07/14
Glad it arrived there on time. Last time I sent via Royal Mail and it went missing. Worst bit was tracking doesnt identify outside the UK
01/07/14
No comment left by this customer.
01/07/14
I booked my collection after 4pm the paper work I got said collection for the day after next by the driver turned up the next day.
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
You guys are fab
01/07/14
Very good service, very pleased, thanks.
01/07/14
good
01/07/14
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