We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Great Service, the tracking could be updated faster, but it's only 12h behind.
21/07/14
The couried didn't turn up to collect the package. No notification, no show. Had to reschedule, so "next day" will be almost a week later.
21/07/14
no comment
21/07/14
we need to get a better time frame for the pick up
21/07/14
Parcel was picked up and delivered when they said it would the next day. A++
21/07/14
no comment
21/07/14
no comment
21/07/14
You were punctual and you delivered quickly and safely. Very pleased - I will use you next time.
21/07/14
no body came to pick parcel. waited 3 days. no number to contact parcel monkey. Rang Courier and rebook. .
21/07/14
Very Good Service.
21/07/14
Customer refused delivery due to extremely bad damage
21/07/14
very impressed with the driver,extremely polite and very helpful.Will use yourservices again if the need arisesThankyou
21/07/14
Parcel not picked up
21/07/14
no comment
21/07/14
no comment
21/07/14
so far so good
21/07/14
The parcel was supposed to be delivered on 16th July but wasnt delivered until 18th July-we paid for a next day service which wasnt witheld
21/07/14
no comment
21/07/14
no comment
21/07/14
not too happy on new layout when booking parcels in slow and means getting customers emails all time which not supplied with ebay
21/07/14
The service was quick and efficient from start to finish. Very easy.
21/07/14
No comment left by this customer.
21/07/14
Still have one parcel due for collection over a week late and no one has contacted about it
21/07/14
A morning or afternoon slot the day before collection/delivery would be good,or even in the morning if the due date, so no all day waiting!
21/07/14
Great service, parcel was collected early on the day requested.
21/07/14
A great easy to use service, will use again
21/07/14
make the VAT inclusive price more obvious on your site. I keep quoting the wrong price!
21/07/14
No comment left by this customer.
21/07/14
Booking with Courier next day delivery parcel picked up 3 days later after
21/07/14
**** Website, Never cOLLECT
21/07/14
It took 5 five days for the delivery and the parcel was in good conditions at the arrival. The service was satisfactory.
21/07/14
very good service and price. thanx
21/07/14
Collection by Courier Could give a AM or PM Collection slot
21/07/14
No problems at all, picked up and delivered on time, at a great price
21/07/14
Very good service, will always use you, Monkey!
21/07/14
yet again DX freight did not collect on date booked, everytime we use dx they collect a day late.
21/07/14
great service will use again
21/07/14
The collection did not happen and they are still in my shed waiting collection - No phone call e-mail or anything else ! Very poor
21/07/14
Excellent service. Collected and delivered as promised.
21/07/14
On the whole, good but the pick up was quite late and our item almost couldnt be collected.
21/07/14
