We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,821 reviews.
A top service with many quotes to choose from at a competitive price. Will continue using Parcel Monkey in future.
02/07/14
Collected a day late!
02/07/14
It would help if the international option was made more visible on your home page
02/07/14
first time I have used a courier service, very easy, thanks.
02/07/14
no comment
02/07/14
no comment
02/07/14
Very poor did not collect when was suppose to
02/07/14
Great service, very easy to use and affordable.
02/07/14
I was surprised that it took 8 days to deliver my parcel, otherwise the service was fine.
02/07/14
Excellent service.. much appreciated.
02/07/14
no comment
02/07/14
Parcel wasn't collected. Took over an hour to speak to somebody on the phone. Definately won't use again.
02/07/14
no comment
02/07/14
Parcel was a day late being picked up. Collection was 11pm which is outside the agreed time for collection. It was broken
02/07/14
Simple to use website, efficient service and well priced. Will definitely use service again and won't hesitate to recommend parcel monkey.
02/07/14
no comment
02/07/14
Collected and deliverd , all OK .would be nice to get apprx collection time on the day
02/07/14
Excellent
02/07/14
no comment
02/07/14
very good service.
02/07/14
Great job def use again
02/07/14
Service was brilliant. Driver/people were reasonable and not bound by red tape etc. Driver in particular very helpful in circumstances
02/07/14
I would suggest improving the website as it isn't that user friendly.
02/07/14
thank you
02/07/14
DID EXACTLY WHAT YOU SAID YOU WOULD
02/07/14
The parcel was collected on time and delivered on time. What more could I ask.
02/07/14
Happy to recommend, keep up the good work, City Link (one of ur Couriers) is excellent too.
02/07/14
Easy to book. Good price, great service.
02/07/14
it would be usefull if a pick-up time was given when placing an order with City Link..
02/07/14
Parcel was collect on time and delivered quickly
02/07/14
excelent service. thanks
02/07/14
well satisfied thank you
02/07/14
More detailed delivery information, ie who signed for goods
02/07/14
no comment
02/07/14
no comment
02/07/14
no comment
02/07/14
No comment left by this customer.
02/07/14
Very good service already, thank you.
02/07/14
No comment left by this customer.
02/07/14
No comment left by this customer.
02/07/14
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