We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,025 reviews.
Please include the different insurance rates in the quote, rather than having to complete all details first
14/07/14
really happy with the servises you rendered the last 2 times I used it
14/07/14
Very efficient. Pleasant driver on the pick up and the website was easy to use.
14/07/14
Easy to use service online.
14/07/14
No comment left by this customer.
14/07/14
You delivered on time and the phone call was a nice touch.
14/07/14
No comment left by this customer.
14/07/14
First class. Collection made the next day.
14/07/14
no comment
14/07/14
Ran like a dream. Cheap price I thought for a 25kgs package.
14/07/14
no comment
14/07/14
delivered in three days great service
14/07/14
no comment
14/07/14
collection still not done now over a week, re booked 3 times, will not use again,
14/07/14
no comment
14/07/14
no comment
14/07/14
no comment
14/07/14
booked three time explaining needs to be collected after 5 and still not collected as driver keeps going before 5
14/07/14
no comment
14/07/14
Parcel Monkey is amazingly efficient and works brilliantly I use it for all my large parcels
14/07/14
Booked 24 hour service with Courier. Wasn't collected for 48 hours. Also, real businesses have phone numbers, and you don't.
14/07/14
no comment
14/07/14
n/a at the moment, so far so good.
14/07/14
Awkward when booking in now, not everyone has e.mail adress should be opitional.
14/07/14
perfect
14/07/14
didn't collect or deliver on day, no call to notify, on hold 31 mins, was told it was lost & would call back, didnt call, **** start->finish
14/07/14
didn't expect the weekend to delay delivery but got there without fuss on monday - no complaints. :o)
14/07/14
no comment
14/07/14
Driver didn't arrive on time. Person I spoke to on the phone was condescending and failed to help. No compensation offered for late pick up.
14/07/14
Collected when you said you would, delivered when you said you would. Very good price. 5/5
14/07/14
The dog bed left chester monday afternoon and the dog was sitting in it in Portugal 48 hours later. Excellent service!
14/07/14
I couldn't ask for anything more.
14/07/14
Courier have lost the parcel and I have been watiing a week for them to advise where it is, not happy with the service
14/07/14
Item arrived destroyed.
14/07/14
Very easy process
14/07/14
You did an excellent job
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
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