We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Picked up and delivered very quickly, a great service!
18/07/14
no comment
18/07/14
This parcel went to Guernsey with Parcel Force. I'm a bit disappointed not to be able to track it as I don't know if it's been delivered!
18/07/14
very good service, will use again
18/07/14
no comment
18/07/14
Good service that works so why change
18/07/14
Fantastic service as usual
18/07/14
Always a pleasure doing business with a professional company. Well Done !!
18/07/14
OK service but when something goes wrong you make it so difficult to contact you i had to write of the claim.I wish i could find someone els
18/07/14
No comment left by this customer.
18/07/14
Reliable and competitively priced - Parcel Monkey are my first and only choice, when sending parcels.
18/07/14
delivered next-day as stated,excellent service! thankyou..
18/07/14
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18/07/14
No comment left by this customer.
18/07/14
No comment left by this customer.
18/07/14
No comment left by this customer.
18/07/14
all good thanks
18/07/14
No comment left by this customer.
18/07/14
poor service.did not collect on the day it should of been collected
18/07/14
No comment left by this customer.
17/07/14
no comment
17/07/14
Delivered quick, half the price of others. Some issues with the online tracking, search returned too many results error message returned.
17/07/14
fast and simple
17/07/14
Tracking info says (server error) still dont no if it has been delivered or not
17/07/14
Good service and on time collection and delivery.
17/07/14
no comment
17/07/14
no comment
17/07/14
The parcel was not collected on the specified day,so I waited in all day for nothing ,which was annoying ,Feel compensation should be offere
17/07/14
You damaged my item and refused to pay compensation. I now have to go to small claims court.
17/07/14
Great service providing the postage labels. 7am was a bit early for collection :-)
17/07/14
Very happy, 3rd time I have used parcel monkey and always gone very smoothly :) no improvements needed! Thankyou.
17/07/14
no comment
17/07/14
no comment
17/07/14
parcel never collected. had to ring couriers local office myself wasting over an hour on the phone. collected 2 days later. tracking didn't
17/07/14
twice the item was arranged for uplift. NEITHER time was it uplifted!!!!!!!!!!!
17/07/14
Could advise more precise collection times ie ... Am /pm
17/07/14
Excellent Service As Always
17/07/14
No comment left by this customer.
17/07/14
the pricing are the best
17/07/14
The parcel was collected and delivered as agreed and the POD available to satisfy the recipient and conclude the transaction.
17/07/14
