We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
No comment left by this customer.
20/07/14
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20/07/14
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20/07/14
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20/07/14
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20/07/14
easy and clear to use, easy to organise and set up
20/07/14
Great service but maybe an email confirming delivery would be helpful.
19/07/14
very good sevrice, would use again AAAA
19/07/14
Driver should call supplied mobile number before non delivery
19/07/14
i arranged for collection 6 days ago and i have not received the postage label, any communication nor a collection. very cross.
19/07/14
easy to use Thank you.
19/07/14
no comment
19/07/14
parcel booked last Sunday but not collected untill Wedensday
19/07/14
no comment
19/07/14
picked up earlier than expected - well done
19/07/14
no comment
19/07/14
Brilliant, placed my order online and parcel was collected as arranged, will be happy to use Parcel Monkey again.
19/07/14
no comment
19/07/14
Parcel was picked up in the morning in the UK and just 2 days later it was delivered in Germany! Well done!
19/07/14
no comment
19/07/14
no comment
19/07/14
Easy to folllow instructions, good competitive price and friendly service, delivered on time. Thanks
19/07/14
no comment
19/07/14
no comment
19/07/14
Very efficient service the collection gentleman was very polite and helpful. Still awaiting confirmation from receiving end.
19/07/14
no comment
19/07/14
I was having the package picked up from 3 rd party. So printing label was an issue
19/07/14
great service thank you
19/07/14
It would be helpfull as a customer to be able to know what the parcel pick up time is.
19/07/14
parcels both collected same time but delivered on two different days
19/07/14
parcel collected and delivered very quickly good reminder emails great price would use again
19/07/14
everything went smooth as silk.i have used again based on my first experience
19/07/14
Parcel has not been delivered in full and after 3 phone calls I still have no feedback as to what's happening, very unhappy
19/07/14
no comment
19/07/14
Great service
19/07/14
first time i have you. first class, will use again with no problem.
19/07/14
A very efficient, good value service.
19/07/14
Collection a whole week late, with no communication from you whatsoever. Put me in a very embarrassing position. Totally inept, useless firm
19/07/14
No comment left by this customer.
19/07/14
A perfect service. Many thanks. Will use again.
19/07/14
