We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
Great website, couldn't have been easier to arrange my parcel delivery - first class!
30/06/14
no comment
30/06/14
Good
30/06/14
booked, collected, delivered no problem
30/06/14
Excellent service, pick up and delivery no hassle or problems, large package arrived safely in good time.
30/06/14
no comment
30/06/14
Everything went smooth but i do wish PM had a direct customer contact number.
30/06/14
No confirmation page when payment goes through, then duplicate emails of the same transaction. Collected and delivered on time though :)
30/06/14
Very satisfied with your serviced.
30/06/14
very good
30/06/14
no comment
30/06/14
KEEP THE FLAG FLYING
30/06/14
Really good service - did fail to ring before delivery but it worked out ok
30/06/14
Booked on a sunday with collection for monday, Paid then notified of a tuesday pick up due to paying after cut off time. Notify people first
30/06/14
provided an excellent service with easy to follow guidelines and accurate delivery times will use continuously from now on and recommend
30/06/14
No comment left by this customer.
30/06/14
No comment left by this customer.
30/06/14
Good prices & reliable service. Could do with a same day collection being more available
30/06/14
No comment left by this customer.
30/06/14
Another efficient and easy consignment delivered.
30/06/14
The collection was as arranged and delivery sucessful, all I could ask for.
30/06/14
Very easy to use and competitive prices.
30/06/14
item heavly damaged in transdit
30/06/14
Very poor, had to re arrange courier twice creating very bad relations with the customer. Will definatelty not be using again
30/06/14
I paid for 24 hour delivery and got 48 hour! Never use you again!!!!!
30/06/14
good fast service thank you.
30/06/14
excellent service and good price
30/06/14
No comment left by this customer.
30/06/14
A**** service with CityLink via parcel monkey. Thanks
30/06/14
Courier failed to collect twice I had to deliver it to the depot myself. Complete disaster! Courier put all blame onto parcel monkey
30/06/14
excellent service already
29/06/14
*****
29/06/14
no comment
29/06/14
Good value and quick
29/06/14
you dfid not even collect our parcel on both occassions - please contact me asap for a refund
29/06/14
no comment
29/06/14
The parcel has not been delivered as yet PM2875453 from 20/6/14 please help i am on 07919993083
29/06/14
no comment
29/06/14
Using the site and prices are good but Courier service is poor they don't collect when they say
29/06/14
good price fast delivery no problems
29/06/14
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