We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Excellent service and even better price - you carriers are keeping the British Economy growing at a great rate.
13/07/14
No comment left by this customer.
13/07/14
I've had no communication about where the parcel is despite emailing parcel force
13/07/14
Simple and easy to use online, parcel arrived on time, very happy with service and price.
13/07/14
No comment left by this customer.
13/07/14
No comment left by this customer.
13/07/14
No comment left by this customer.
13/07/14
Option on not having to print shipping label as it causes problems when buying items online, but happy with service provided.
13/07/14
Excellent service
13/07/14
No comment left by this customer.
13/07/14
the worst service ever. no one come to another courier and now i have a loss of £140. never again booking through parcelmonkey
13/07/14
Quick, easy and economical.
13/07/14
v.good
13/07/14
no comment
13/07/14
no comment
13/07/14
excellent service. Would appreciate a more definative receipt.
13/07/14
excellent really reliable would not hesitate to use in future, thankyou
13/07/14
Everything seemed to go very smoothly, I was happy with the service
13/07/14
no comment
13/07/14
its not your fault entirely, but booked for collection monday, they said nobody in (false), could only then rebook for wed
13/07/14
great service. everything on time
13/07/14
Courier did not pick up package,as booked, they forgot,had to apolgise to customer for 3 day delay
13/07/14
When you check out it can be a bit confusing as it says about your label but one is not needed so it maybe shouldn't offer it if it's not ne
13/07/14
Nice early pick up. Delivered on time. All good. Very happy.
13/07/14
Items were not picked up on the assigned day,advised your staff that items could only picked up on a Monday,but driver picked up Tuesday.
13/07/14
dx freight never collect on the scheduled collection day its always a day late
13/07/14
Courier said it had been picked up and was out for delivery but it was not picked up if I hadn't spent ages on the phone it not b delivere
13/07/14
Excellent servica and on time as usual. thank you.
13/07/14
no comment
13/07/14
Great service at a great price, as always. Thanks so much. Happy to recommend.
13/07/14
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13/07/14
no comment
13/07/14
send text message to let us know we are 30mins to to collect
13/07/14
no comment
13/07/14
The courier didn't show up to collect the parcel, a day of my life wasted waiting in, not even a call to say we aren't able to make it
13/07/14
Supply a time slot for parcels to b collected
12/07/14
no comment
12/07/14
no comment
12/07/14
A text message to let me know whether you are going to call am or pm would be helpful
12/07/14
no comment
12/07/14
